Service Advisor – Bonus Pay, Growth & Benefits

Friendship Automotive; Bristol (TN); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Company holidays

401(k)

Gym reimbursements

Job summary

Friendship Automotive in Bristol, TN, is seeking a Service Advisor to greet customers, document vehicle issues, determine needed maintenance, and prepare accurate service estimates. You will monitor service progress and inform customers about the status and charges, ensuring invoices and repair orders are verified.

Willing to support the Service Manager as needed. The ideal candidate has 1+ years in a Service Advisor role, strong customer service, excellent communication, and a detail-oriented,

Qualifications

• 1+ years experience in a Service Advisor role preferred.
• Strong focus on providing the best customer service.
• Excellent written and in-person communication skills.
• Ability to work well in a process-driven environment.
• Desire to work in a fast-paced position.
• Detail-oriented and organized with a professional appearance.

Responsibilities

• Promptly greet customers to obtain contact and vehicle information.
• Clearly document vehicle issues and customer concerns.
• Determine and recommend necessary maintenance or repairs.
• Prepare an accurate estimate for the cost of services.
• Monitor the service process and update customers frequently.
• Communicate completed services and charges to customers.
• Verify invoices and repair orders.
• Assist Service Manager as needed.

Skills

Customer service focus

Communication skills

Process-driven

Detail-oriented

Professional appearance

Job description

Friendship Automotive in Bristol, TN, is seeking a Service Advisor to greet customers, document vehicle issues, determine needed maintenance, and prepare accurate service estimates. You will monitor service progress and inform customers about the status and charges, ensuring invoices and repair orders are verified.

Willing to support the Service Manager as needed. The ideal candidate has 1+ years in a Service Advisor role, strong customer service, excellent communication, and a detail-oriented,