Dynamic Service Advisor | Incentives, Benefits & Growth

Friendship Automotive; Bristol (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Job summary

Friendship Automotive is seeking a Service Advisor at Friendship Hyundai of Bristol. The role emphasizes reliable, customer-focused service and teamwork in a fast-paced environment.

You will greet customers, document issues, and guide them through maintenance decisions while keeping them informed about progress and costs. Ideal candidates have strong communication skills and a professional appearance, with a focus on accuracy and excellent service delivery.

Qualifications

• 1+ years experience in a Service Advisor role preferred.
• Strong focus on customer service.
• Excellent written and in-person communication skills.
• Ability to work in a process-driven environment.
• Desire to work in a fast-paced position.
• Detail-oriented and well-groomed appearance.

Responsibilities

• Greet customers to collect contact and vehicle information.
• Document vehicle issues and customer concerns clearly.
• Determine and recommend maintenance or repairs.
• Prepare accurate service cost estimates.
• Monitor service progress and update customers.
• Communicate completed services and charges to customers.
• Verify invoices and repair orders.
• Assist Service Manager as needed.

Skills

Customer service

Communication

Process orientation

Detail-oriented

Professional appearance

Job description

Friendship Automotive is seeking a Service Advisor at Friendship Hyundai of Bristol. The role emphasizes reliable, customer-focused service and teamwork in a fast-paced environment.

You will greet customers, document issues, and guide them through maintenance decisions while keeping them informed about progress and costs. Ideal candidates have strong communication skills and a professional appearance, with a focus on accuracy and excellent service delivery.