Service Advisor (Bilingual in English/Spanish Preferred)

Allan Vigil Ford Lincoln; Morrow (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401k

Paid Training

Paid Time Off

Paid Vacation

Paid Holidays

Employee Discounts

Job summary

Allan Vigil Ford Lincoln in Morrow, GA seeks a Bilingual Service Advisor to join its family-owned dealership. You will manage the Drive Lane flow, ensure prompt, courteous service, and own the customer experience from check-in to completion.

The ideal candidate has at least 2 years of Service Advisor experience, is bilingual in English and Spanish, and demonstrates strong organization, communication, and time-management skills in a fast-paced environment.

Qualifications

• 2+ years of Service Advisor experience required.
• Bilingual in English and Spanish preferred.
• Organized and friendly personality.
• Excellent time management and communication skills.
• Professional appearance and clean driving record.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee flow of the Drive Lane and ensure prompt, courteous service.
• Own the customer's experience by completing assignments to leave a positive impression.
• Provide concierge support for all owner inquiries, in person or by phone.
• Ensure daily inventory of technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Service Advisor exp

Bilingual EN/ES

Organized & friendly

Time management

Communication skills

Professional appearance

Clean driving record

Background check & drug screen

Job description

BilingualService Advisor

Allan Vigil Ford Lincoln is a family-owned and operated dealership that has been a prominent fixture in the Metro-Atlanta community for over 43 years. Every employee at Allan Vigil Ford Lincoln plays a crucial role in the ongoing success of the dealership. Our fast-paced work environment and rapid growth opportunities make this a fantastic place to work. We firmly believe that satisfied employees lead to satisfied customers, and we make it a point to recognize and reward individuals who consistently deliver results.

Benefits

• Medical, Dental, & Vision Insurance

• Life Insurance

• 401k

• Paid Training - Sales & Service

• Paid Time Off

• Paid Vacation

• Paid Holidays

• Employee Discounts on products & services

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

• Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently

Qualifications

• 2+ Years of Service Advisor experience REQUIRED

• Bilingual in English & Spanish Preferred

• Organized and friendly personality

• Time management skills

• Fantastic communication skills with your customers

• Professional, well-groomed personal appearance.

• Clean driving record

• Willing to submit to a pre-employment background check & drug screen

Allan Vigil Ford Lincoln is an Equal Opportunity Employer

Allan Vigil Ford Lincoln is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.