Service Advisor Automotive

Meineke - 2251; Fort Lauderdale (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Free food & snacks

Paid time off

Job summary

A local auto service center in Fort Lauderdale is seeking a Service Advisor to join their team. Candidates must possess excellent communication and customer relationship skills along with experience in automotive service writing. You will be responsible for handling customer inquiries, recommending services, and ensuring timely vehicle repairs. The role offers opportunities for personal growth and a supportive work environment. A high school diploma and a valid driver's license are required.

Qualifications

• High school diploma or GED is required.
• Valid state-issued driver’s license and clean driving record are necessary.
• Successful completion of a pre-employment drug and background screening is mandatory.
• At least two years of experience as an automotive service writer or advisor is required.
• Deep understanding of automotive technology is required.

Responsibilities

• Ensure repairs and maintenance tasks are completed in a timely manner.
• Answer phone calls and customer inquiries.
• Recommend auto repairs and services to customers.
• Update customers on the status of their vehicle repair.
• Communicate with technicians about vehicle issues.
• Create estimates and repair orders.
• Order parts for vehicle repairs.
• Call suppliers to check on parts deliveries.

Skills

Excellent communication skills

Customer relationship skills

Service writer capabilities

Previous customer service experience

Automotive knowledge

Education

High school diploma or GED

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Free food & snacks
• Paid time off

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous customer service experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including answering phones, addressing customer inquiries and questions, recommending repairs and vehicle services, ordering parts from suppliers, providing status of vehicle repairs, etc.

Responsibilities

• Ensure repairs and maintenance tasks are completed in a timely manner.
• Answer phone calls.
• Recommend Auto Repairs and Services.
• Update customers on the status of their vehicle repair.
• Communicate with technicians as to the issue with the vehicles.
• Create estimates and Repair Orders.
• Order parts for vehicle repair.
• Call suppliers to get status of parts deliveries.

Qualifications

• High school diploma or GED
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Or Experience as an Auto Parts Sales Rep.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.