Service Advisor – Auto Repairs, Estimates & Customer Care

Ted Moore Auto Group; Oklahoma City (OK); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Benefits package

Paid vacations

401K with match

Free parking

Descripción de la vacante

Ted Moore Auto Group in Oklahoma City seeks a Service Advisor to guide customers through available parts and service options when repairs are needed. You’ll build product knowledge and deliver honest guidance with a friendly smile; in-house training and competitive compensation are offered.

As a premier Oklahoma-based dealership group, we value customer service excellence and teamwork. Join us to help customers understand repairs, schedule service, and contribute to a positive driving experience.

Responsabilidades

• Learn the basic operations of the Service Department.
• Work closely with supervisor and Service Advisors to provide optimum customer service.
• Greeting customers and scheduling service appointments.
• Cataloging customers concerns and comments.
• Writing service orders and descriptions of problems and repairs.
• Translating customers’ repair problems into standard repair terminology.
• Explaining repairs to customers.
• Test-driving vehicles to confirm service repairs.
• Estimating the cost and time needed for repairs.
• Handling customer complaints.

Descripción del empleo

Ted Moore Auto Group in Oklahoma City seeks a Service Advisor to guide customers through available parts and service options when repairs are needed. You’ll build product knowledge and deliver honest guidance with a friendly smile; in-house training and competitive compensation are offered.

As a premier Oklahoma-based dealership group, we value customer service excellence and teamwork. Join us to help customers understand repairs, schedule service, and contribute to a positive driving experience.