Service Advisor – Auto Repairs, Estimates & Customer Care

Ted Moore Auto Group; Oklahoma City (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Benefits package

Paid vacations

401K with match

Free parking

Job summary

Ted Moore Auto Group in Oklahoma City seeks a Service Advisor to guide customers through available parts and service options when repairs are needed. You’ll build product knowledge and deliver honest guidance with a friendly smile; in-house training and competitive compensation are offered.

As a premier Oklahoma-based dealership group, we value customer service excellence and teamwork. Join us to help customers understand repairs, schedule service, and contribute to a positive driving experience.

Responsibilities

• Learn the basic operations of the Service Department.
• Work closely with supervisor and Service Advisors to provide optimum customer service.
• Greeting customers and scheduling service appointments.
• Cataloging customers concerns and comments.
• Writing service orders and descriptions of problems and repairs.
• Translating customers’ repair problems into standard repair terminology.
• Explaining repairs to customers.
• Test-driving vehicles to confirm service repairs.
• Estimating the cost and time needed for repairs.
• Handling customer complaints.

Job description

Ted Moore Auto Group in Oklahoma City seeks a Service Advisor to guide customers through available parts and service options when repairs are needed. You’ll build product knowledge and deliver honest guidance with a friendly smile; in-house training and competitive compensation are offered.

As a premier Oklahoma-based dealership group, we value customer service excellence and teamwork. Join us to help customers understand repairs, schedule service, and contribute to a positive driving experience.