Service Advisor

Hireology; Oklahoma City (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Flex spending accounts

Paid vacations

401K with match

Free parking

Schedule flexibility

Job summary

Ted Moore Auto Group is hiring a full-time Service Advisor in Oklahoma City to join our growing service team. You will greet customers, schedule service appointments, and translate repair needs into actionable work orders, ensuring clear communication with customers.

As part of a mission-driven automotive group, you will help estimate costs, describe repairs, and occasionally test-drive vehicles to confirm service work. Bilingual ability is a plus and benefits are offered.

Responsibilities

• Greeting customers and scheduling service appointments
• Cataloging customers’ concerns and comments
• Writing service orders and descriptions of problems and repairs
• Translating customers’ repair problems into standard repair terminology
• Explaining repairs to customers
• Test-driving vehicles to confirm service repairs
• Estimating the cost and time needed for repairs
• Handling customer complaints
• Bilingual a plus

Job description

Our Dealership is growing and we are seeking a full time, motivated, Service Advisor to enhance our Service team!

Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then our Company is the right fit for you!

About Us:

Ted Moore Auto Group is an Oklahoma‑owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.

Benefits We Offer:

• Some work schedule flexibility available
• Benefit Packages available – Health, Dental, Vision, Life, Flex Spending Offered
• Paid vacations
• 401K plan with match
• Free Parking

Service Advisor Job Duties:

The job duties of an Auto Service Advisor may include:

• Greeting customers and scheduling service appointments
• Cataloging customers concerns and comments
• Writing service orders and descriptions of problems and repairs
• Translating customers’ repair problems into standard repair terminology
• Explaining repairs to customers
• Test‑driving vehicles to confirm service repairs
• Estimating the cost and time needed for repairs
• Handling customer complaints
• Bilingual a plus