Evening Service Writer & Repair Estimator

Hunter Truck; Butler (Butler County); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

401(k) with company match

Job summary

Hunter Truck is hiring a Service Writer at our Butler, PA location. You will greet customers, write repair orders, estimate costs, and coordinate with technicians to keep customers informed throughout the repair process.

Requirements include a High school diploma or GED and a valid Driver's License; CDL is preferred. This full-time evening shift runs Monday through Friday from 2:30 PM to 11:00 PM, with a focus on accurate documentation and excellent customer service.

Qualifications

• High school diploma or GED required; 1–3 months related experience acceptable.
• Valid Driver’s License required; CDL preferred; must meet insurability standards.

Responsibilities

• Greet customers, sell needed work, write repair orders, and estimate repair costs
• Ensure proper payment type is selected and perform initial review of repair orders
• Communicate with technicians and update customers on repair progress
• Obtain authorization for additional work and maintain accurate repair documentation
• Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
• Maintain repair order balance and assist parts/service departments as needed
• Handle customer inquiries, complaints, and scheduling professionally
• Maintain a clean and organized work area while adhering to all safety policies

Education

High school diploma or GED

Job description

Hunter Truck is hiring a Service Writer at our Butler, PA location. You will greet customers, write repair orders, estimate costs, and coordinate with technicians to keep customers informed throughout the repair process.

Requirements include a High school diploma or GED and a valid Driver's License; CDL is preferred. This full-time evening shift runs Monday through Friday from 2:30 PM to 11:00 PM, with a focus on accurate documentation and excellent customer service.