Service Advisor: Auto Care & Customer Experience Pro

Jerry Seiner; Salt Lake City (UT); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

PTO from day 1

Educational Reimbursement

Health, Dental & Vision Insurance

Monthly Employer HSA Contribution

401(k) Retirement Plan

Year-End Bonus Programs

Supplemental Insurance

Vehicle Purchase Discounts

Parts & Accessories Discounts

Service & Body Labor Discounts

Monthly Book Reimbursement

Referral Bonuses

Closed Sundays - Day Off

Zusammenfassung

Jerry Seiner Salt Lake KIA is seeking an outgoing Service Advisor to be the primary contact for service customers, guiding them through vehicle needs and maintaining an exceptional experience. You will work with technicians to ensure timely repairs and build lasting relationships with customers.

The role emphasizes strong communication, sales ability, and organization in a fast-paced, team-focused environment with opportunities for growth and development within the established dealership group.

Qualifikationen

• Previous automotive dealership or service advisor experience preferred.
• Strong customer service, communication, and sales skills.
• Basic automotive knowledge and the ability to explain vehicle repairs and maintenance.
• Excellent organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Professional appearance and a positive attitude.
• Valid driver’s license and ability to meet dealership insurance requirements.
• Ability to pass a background check and drug screening.

Aufgaben

• Greet customers promptly and professionally while providing an exceptional service experience.
• Perform vehicle walk-arounds with customers during the check-in process.
• Review customer concerns and recommend appropriate maintenance and repairs.
• Prepare accurate repair orders and obtain all necessary customer and vehicle information.
• Communicate recommended services, repair updates, and estimated completion times.
• Educate customers on vehicle maintenance and manufacturer-recommended services.
• Work closely with technicians and the service department team to ensure timely and quality repairs.
• Follow up with customers to ensure satisfaction and build lasting relationships.

Kenntnisse

Customer service

Sales skills

Communication

Basic automotive knowledge

Organizational skills

Team player

Jobbeschreibung

Jerry Seiner Salt Lake KIA is seeking an outgoing Service Advisor to be the primary contact for service customers, guiding them through vehicle needs and maintaining an exceptional experience. You will work with technicians to ensure timely repairs and build lasting relationships with customers.

The role emphasizes strong communication, sales ability, and organization in a fast-paced, team-focused environment with opportunities for growth and development within the established dealership group.