KIA Service Advisor

Jerry Seiner Salt Lake City; Salt Lake City (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO from day 1

Educational Reimbursement

Health, Dental & Vision Insurance

Monthly Employer HSA Contribution

401(k) Retirement Plan

Year-End Bonus Programs

Supplemental Insurance

Vehicle Purchase Discounts

Parts & Accessories Discounts

Service & Body Labor Discounts

Monthly Book Reimbursement

Referral Bonuses

Closed Sundays - Day Off

Job summary

Jerry Seiner Salt Lake KIA is seeking an outgoing Service Advisor to be the primary contact for service customers, guiding them through vehicle needs and maintaining an exceptional experience. You will work with technicians to ensure timely repairs and build lasting relationships with customers.

The role emphasizes strong communication, sales ability, and organization in a fast-paced, team-focused environment with opportunities for growth and development within the established dealership group.

Qualifications

• Previous automotive dealership or service advisor experience preferred.
• Strong customer service, communication, and sales skills.
• Basic automotive knowledge and the ability to explain vehicle repairs and maintenance.
• Excellent organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Professional appearance and a positive attitude.
• Valid driver’s license and ability to meet dealership insurance requirements.
• Ability to pass a background check and drug screening.

Responsibilities

• Greet customers promptly and professionally while providing an exceptional service experience.
• Perform vehicle walk-arounds with customers during the check-in process.
• Review customer concerns and recommend appropriate maintenance and repairs.
• Prepare accurate repair orders and obtain all necessary customer and vehicle information.
• Communicate recommended services, repair updates, and estimated completion times.
• Educate customers on vehicle maintenance and manufacturer-recommended services.
• Work closely with technicians and the service department team to ensure timely and quality repairs.
• Follow up with customers to ensure satisfaction and build lasting relationships.

Skills

Customer service

Sales skills

Communication

Basic automotive knowledge

Organizational skills

Team player

Job description

Service Advisor - Jerry Seiner Salt Lake KIA

Are You Ready to Turn Your Job Into a Rewarding Career?

Join Jerry Seiner Salt Lake KIA and experience "The Seiner Difference!" We're looking for an outgoing, motivated, and customer-focused Service Advisor to join our busy and growing service department.

As a Service Advisor, you'll be the primary point of contact for our service customers, helping them understand their vehicle's needs while delivering an exceptional customer experience. If you enjoy working with people, have a passion for the automotive industry, and thrive in a fast-paced environment, we'd love to hear from you!

Why Join Us?

• Competitive Compensation: Great earning potential with a comprehensive benefits package.

• Supportive Team: Work alongside an experienced team in a positive environment.

• Career Growth: Training, development, and opportunities for advancement.

• Established Dealership: Join a respected automotive group with a strong reputation.

What You'll Do

• Greet customers promptly and professionally while providing an exceptional service experience.

• Perform vehicle walk-arounds with customers during the check-in process.

• Review customer concerns and recommend appropriate maintenance and repairs.

• Prepare accurate repair orders and obtain all necessary customer and vehicle information.

• Communicate recommended services, repair updates, and estimated completion times.

• Educate customers on vehicle maintenance and manufacturer-recommended services.

• Work closely with technicians and the service department team to ensure timely and quality repairs.

• Follow up with customers to ensure satisfaction and build lasting relationships.

What You'll Bring

• Previous automotive dealership or service advisor experience preferred.

• Strong customer service, communication, and sales skills.

• Basic automotive knowledge and the ability to explain vehicle repairs and maintenance.

• Excellent organizational skills and attention to detail.

• Ability to work in a fast-paced, team-oriented environment.

• Professional appearance and a positive attitude.

• Valid driver's license and ability to meet dealership insurance requirements.

• Ability to pass a background check and drug screening.

Experience "The Seiner Difference!"

Jerry Seiner Dealerships is a family-owned automotive group with a long history of serving our communities. Since 1975, we've focused on creating opportunities for our employees through training, mentoring, and career advancement.

We believe in investing in our people and creating an environment where employees can build rewarding, long-term careers.

Benefits Include

• Paid Time Off (PTO) Accruing from Day 1

• Educational Reimbursement

• Health, Dental & Vision Insurance

• Monthly Employer HSA Contribution

• 401(k) Retirement Plan

• Year-End Bonus Programs

• Supplemental Insurance

• Vehicle Purchase Discounts

• Parts & Accessories Discounts

• Service & Body Labor Discounts

• Monthly Book Reimbursement

• Referral Bonuses for Vehicle Purchases

• Closed Sundays - Enjoy a Guaranteed Day Off Each Week!

Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.