Service Advisor Assistant – Customer Care & Scheduling

White's Canyon Ford; Spearfish (SD); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonus potential

Benefits package

Employee discounts

No weekends

Job summary

Hireology's Ford dealership in Spearfish, SD seeks a friendly Service Advisor Assistant to support the Service Department and deliver an exceptional customer experience.

You will greet customers, schedule service, coordinate with technicians and parts staff, and keep repair orders organized while maintaining a professional service reception. This full-time role includes training and opportunities for advancement.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional, and positive attitude.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers and dealership software.
• Attention to detail and accurate data entry.

Responsibilities

• Assist Service Advisors with daily customer and administrative needs.
• Greet customers and direct them to the appropriate Service Advisor.
• Answer phones and schedule service appointments.
• Coordinate with technicians, parts staff, and other dealership departments.
• Prepare and organize repair orders, paperwork, and customer information.
• Provide friendly, professional customer service throughout the service visit.

Skills

Customer service

Communication

Organization

Time management

Multitasking

Computer skills

Driver's license

Job description

Hireology's Ford dealership in Spearfish, SD seeks a friendly Service Advisor Assistant to support the Service Department and deliver an exceptional customer experience.

You will greet customers, schedule service, coordinate with technicians and parts staff, and keep repair orders organized while maintaining a professional service reception. This full-time role includes training and opportunities for advancement.