Automotive Service Advisor

Hudson Automotive Group; Stonecrest (GA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) with match

Paid vacation

Job summary

Stonecrest Honda, part of Hudson Automotive Group, is seeking an Automotive Service Advisor in Stonecrest, GA. This role offers a lucrative earning potential with a salary range of $80,000 to $140,000+ per year for top performers, plus performance bonuses.

You will greet customers, listen to concerns, document needs, and guide them through service options. The position supports career growth within a high-volume service department.

Qualifications

• Previous customer service experience required.
• Excellent communication and interpersonal skills.
• Proven ability to deliver outstanding customer experience.
• Ability to guide customers through the service process.

Responsibilities

• Greet customers and build lasting relationships.
• Listen to customer concerns and document vehicle service needs.
• Guide customers through maintenance and repair process.
• Present maintenance and repair services clearly and professionally.
• Provide estimates, timelines and repair updates.
• Coordinate with technicians to ensure efficient repairs.

Skills

Customer service

Communication

Problem solving

Emotional intelligence

Professionalism

Self-motivated

Education

High School Diploma

Tools

CRM software

Job description

Job Details

Job Location: Stonecrest Honda - Stonecrest, GA 30038, Salary Range: $80,000.00 - $140,000.00 Commission/year, Job Shift: Open to Closing,

Automotive Service Advisor

Stonecrest Honda | Hudson Automotive Group

$80,000 - $140,000+ Yearly Earning Potential for Top Performers

High-Volume Service Drive | Performance Bonuses | Cash Spiffs | Career Growth

Why Choose Stonecrest Honda?

• $80,000 - $140,000+ Yearly Earning Potential for Top Performers
• Performance-Based Cash Spiffs
• Additional Manufacturer Incentives & Bonuses
• High-Volume Service Department with Consistent Customer Traffic
• Company-Provided Training & Professional Development
• Clear Internal Advancement Opportunities
• Promote-From-Within Culture
• Flexible 5-Day Work Week with Alternating Saturdays
• Accrued PTO
• Supportive Leadership Team Focused on Your Success

What You'll Do

• Greet customers and build lasting relationships
• Listen to customer concerns and accurately document vehicle service needs
• Guide customers through the maintenance and repair process
• Present recommended maintenance and repair services clearly and professionally
• Provide estimates, timelines, and repair updates
• Coordinate with technicians to help ensure repairs are completed efficiently
• Communicate additional service recommendations to customers
• Manage repair orders from write-up through completion
• Follow up with customers and help build long-term loyalty
• Deliver an exceptional customer experience while achieving individual and department performance goals

What We're Looking For

Required

• Previous customer service experience
• Excellent communication and interpersonal skills
• Proven ability to deliver an outstanding customer experience
• Ability to confidently guide customers through the service process
• Strong problem-solving and emotional intelligence skills
• Self-motivated, professional, and results-oriented

Preferred

• Previous Automotive Service Advisor experience
• Automotive service or sales experience
• CRM or dealership software experience
• Experience working in a high-volume customer-facing environment

Benefits We Offer

• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation & Holidays
• Accrued PTO
• Employee Training & Professional Development
• Career Growth & Advancement Opportunities
• Employee Discounts on Vehicles, Parts & Services
• Balanced Work Schedule

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned and operated automotive organization with more than 50 dealerships throughout the Southeast.

Our continued success is driven by our people. We invest in employee development, promote from within, and provide opportunities for talented professionals to grow their careers and earning potential.

Stonecrest Honda and Hudson Automotive Group are Equal Opportunity Employers. Employment is contingent upon successful completion of applicable pre-employment screenings.