Bilingual Service Advisor (English/Spanish) – High Earnings

Hudson Automotive Group; Spartanburg (SC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts

Job summary

Hudson Automotive Group is seeking a Bilingual Service Advisor (English/Spanish) for Spartanburg Honda in Spartanburg, SC. The role focuses on serving as the primary liaison between customers and the service department, driving satisfaction and retention in a high-volume setting.

The position offers strong earning potential with base and commission, bonuses, and opportunities for growth within one of the Southeast's largest automotive groups.

Qualifications

• Fluent in English and Spanish.
• Strong customer service and relationship-building skills.
• Previous automotive service advisor experience preferred.
• Previous sales experience preferred.
• Experience using CRM software and technology platforms preferred.
• Excellent communication and problem-solving skills.
• Strong emotional intelligence and professionalism.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet customers and assist with vehicle service needs.
• Build trust and maintain strong customer relationships.
• Clearly communicate recommended maintenance and repair services.
• Prepare accurate repair estimates and service timelines.
• Coordinate with technicians to ensure efficient vehicle repairs.
• Keep customers informed throughout the service process.
• Utilize CRM and dealership software to document customer interactions.
• Deliver an exceptional customer experience that drives loyalty and retention.

Skills

Fluent English

Fluent Spanish

Customer service

Communication skills

Problem-solving

Emotional intelligence

Fast-paced environment

Tools

CRM software

Job description

Hudson Automotive Group is seeking a Bilingual Service Advisor (English/Spanish) for Spartanburg Honda in Spartanburg, SC. The role focuses on serving as the primary liaison between customers and the service department, driving satisfaction and retention in a high-volume setting.

The position offers strong earning potential with base and commission, bonuses, and opportunities for growth within one of the Southeast's largest automotive groups.