Bilingual Service Advisor - Customer Experience Champion

Hudson Automotive Group; Indian Trail (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with match

Paid Vacation/Holidays

Employee development through training

Employee discounts on products & services

Job summary

Hudson Automotive Group is seeking a Bilingual Service Advisor at Honda of Indian Trail in North Carolina. This role emphasizes strong customer service throughout the service process and requires fluency in English and another language. The position offers a competitive salary ranging from $70,000 to $100,000 annually with commission, alongside various benefits including medical and paid vacation.

Applicants should possess strong communication skills and experience in customer service. The work schedule is flexible with a 5-day work week.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Experience with Customer Relationship Management (CRM) Software.

Responsibilities

• Provide strong customer service throughout the service process.
• Guide customers through the service process.
• Utilize CRM software to manage customer interactions.

Skills

Customer service

Communication skills

Fluency in English and another language

Emotional intelligence

CRM software experience

Job description

Hudson Automotive Group is seeking a Bilingual Service Advisor at Honda of Indian Trail in North Carolina. This role emphasizes strong customer service throughout the service process and requires fluency in English and another language. The position offers a competitive salary ranging from $70,000 to $100,000 annually with commission, alongside various benefits including medical and paid vacation.

Applicants should possess strong communication skills and experience in customer service. The work schedule is flexible with a 5-day work week.