SERVICE ADVISOR - Allen Turner Genesis!

Allen Turner Automotive; Pensacola (FL); On-site; USD 50,000 - 73,000; Full time

Benefits offered by this job

Base + Commission pay plan

Medical, dental, and vision insurance

Disability and life insurance

Matching 401(k) plan & profit sharing

Employee purchase program

Saturday Lunches

Employee events and recognition

Career growth opportunities

Job summary

Allen Turner Genesis in Pensacola, FL is seeking a Service Advisor to be the first point of contact for customers in the service lane. You will open and manage repair orders for routine maintenance and clearly explain recommended services, timelines, and pricing.

Join a fast-paced, high-volume service department with opportunities for career growth. Candidates with customer service or automotive exposure will thrive in this role and contribute to a smooth, professional service experience.

Qualifications

• 1+ year of customer service experience is required.
• Automotive or dealership experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer and data entry skills.
• Positive attitude with a strong work ethic.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Greet and assist customers in the service lane.
• Open and manage repair orders for routine maintenance services.
• Clearly explain recommended services, timelines, and pricing.
• Coordinate with technicians to ensure efficient workflow.
• Provide timely updates and maintain strong communication with customers.
• Ensure all documentation is accurate and completed promptly.
• Deliver a high level of customer service and satisfaction.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Data entry

Basic computer skills

Positive attitude

Valid driver's license

Tools

None

Job description

Job DetailsJob Location: Allen Turner Genesis - Pensacola, FL 32505Salary Range: $4,500.00 - $6,500.00 Base+Commission/monthJoin Our Team at Allen Turner Genesis!

Allen Turner Automotive is actively hiring an Service Advisor for our Allen Turner Genesis location in Pensacola, FL. This is an excellent opportunity for someone with customer service or entry-level automotive experience who wants to build a long-term career in a fast-paced, high-volume service department.

You’ll be the first point of contact for customers coming in for routine maintenance - setting the tone for a smooth, efficient, and professional service experience.

BENEFITS

• Base + Commission pay plan
• Medical, dental, and vision insurance
• Long and short-term disability and life insurance
• Matching 401(k) plan & profit sharing
• Employee purchase program
• Saturday Lunches
• Employee events and recognition such as service awards, holiday parties, food truck Fridays, etc.
• Career growth opportunities within Allen Turner Automotive

RESPONSIBILITIES

• Greet and assist customers in the service lane
• Open and manage repair orders for routine maintenance services
• Clearly explain recommended services, timelines, and pricing
• Coordinate with technicians to ensure efficient workflow
• Provide timely updates and maintain strong communication with customers
• Ensure all documentation is accurate and completed promptly
• Deliver a high level of customer service and satisfaction
• Other duties as assigned

QUALIFICATIONS

• 1+ year of customer service experience required
• Automotive or dealership experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and data entry skills
• Positive attitude with a strong work ethic
• Valid driver’s license with acceptable driving record

Allen Turner Automotive is an equal opportunity employer. We are committed to a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status.