Automotive Service Advisor - Crestview, FL!

Allen Turner Automotive; Crestview (FL); On-site; USD 55,800 - 89,280; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Match

Paid Time Off

Life Insurance

Job summary

Allen Turner Chevrolet in Crestview, FL is seeking an Automotive Service Advisor to be the primary contact between customers and the service department. You will understand vehicle needs, recommend maintenance, and ensure a smooth service experience from check-in to delivery.

Top performers can earn $90,000+ annually through commission and bonuses. Training, tools, and dealership support are provided in a family-owned setting that promotes from within.

Qualifications

• Customer-focused professionals with strong communication and relationship skills.
• Experience as Automotive Service Advisor or in customer service/sales is valued.
• Ability to explain maintenance needs and repair plans clearly.

Responsibilities

• Greet customers promptly and professionally while building lasting relationships.
• Document vehicle issues accurately from customer concerns.
• Recommend maintenance and repair services based on guidelines and vehicle condition.
• Prepare accurate repair orders and provide clear estimates.
• Communicate timelines and costs to customers.
• Coordinate with technicians to ensure timely repairs.
• Follow up with customers to ensure satisfaction.
• Maintain accurate customer and vehicle records.

Skills

Customer-focused

Communication skills

Problem solving

Relationship-building

Job description

Job Details

Job Location: Allen Turner Chevrolet - Crestview, FL 32536Salary Range: $5,000.00 - $8,000.00 Base+Commission/monthJoin Our Team at Allen Turner Chevrolet!

Build a Career You'll Be Proud Of

At Allen Turner Chevrolet in Crestview, FL, we believe great Service Advisors are built through the right combination of training, support, and opportunity. If you're a motivated, customer-focused professional who enjoys building relationships, solving problems, and delivering exceptional service, this is your opportunity to take your career to the next level.

Whether you have experience as an Automotive Service Advisor or bring a strong background in customer service, sales, or another automotive role, you\'ll join a team that values hard work, integrity, and teamwork. We provide the training, tools, resources, and leadership support you need to succeed.

When you join Allen Turner Automotive, you\'re not just accepting a job, you’re becoming part of a family-owned organization that promotes from within, recognizes performance, and invests in the long-term success of our employees.

A Career with Unlimited Earning Potential

Your success is in your hands. As an Automotive Service Advisor, your earning potential is driven by your dedication, customer service skills, and ability to build lasting relationships with customers.

Top-performing Service Advisors at Allen Turner Chevrolet have the potential to earn $90,000+ annually through our competitive commission and bonus pay plan.

Whether you\'re an experienced Service Advisor or looking to grow your career in the automotive industry, we\'ll provide the training, mentorship, and dealership support needed to help you build a rewarding and successful career.

Why You\'ll Love Working Here

• Competitive commission and bonus pay plan with unlimited earning potential
• Comprehensive paid training and ongoing professional development
• A supportive leadership team invested in your success
• Opportunities for career advancement within a growing automotive group
• Medical, dental, and vision insurance
• Company-paid life insurance and short- and long-term disability coverage
• 401(k) with company match and profit sharing
• Paid Time Off (vacation and sick leave)
• Employee vehicle purchase program
• Employee appreciation events, service awards, holiday celebrations, food truck events, and more
• A positive, professional, team-oriented work environment at a locally trusted Chevrolet dealership

What You\'ll Do

As an Automotive Service Advisor at Allen Turner Chevrolet, you\'ll serve as the primary point of contact between our customers and the service department. You\'ll provide exceptional customer service by understanding each customer\'s vehicle needs, recommending appropriate maintenance and repairs, and ensuring a seamless service experience from check-in through vehicle delivery.

Responsibilities include:

• Greeting customers promptly and professionally while building lasting relationships
• Listening to customer concerns and accurately documenting vehicle issues
• Recommending maintenance and repair services based on manufacturer guidelines and vehicle condition
• Preparing accurate repair orders and providing clear estimates for services
• Communicating repair recommendations, timelines, and costs to customers
• Coordinating with technicians to ensure repairs are completed efficiently and accurately
• Following up with customers throughout the repair process and after service to ensure satisfaction
• Maintaining accurate customer and vehicle records
• Working closely with the service team to achieve customer satisfaction and department goals
• Maintaining a professional appearance and positive attitude
• Performing other duties as assigned

What Helps You Succeed

We are looking for customer-focused professionals who enjoy building relationships, solving problems, and delivering outstanding service. Automotive service experience is preferred, but candidates with strong customer service, sales, or hospitality backgrounds are encouraged to apply.

Preferred qualifications include:

• 1+ year of customer service or service advisor experience preferred (automotive experience is a plus, but not required)
• Strong communication, organization, and interpersonal skills
• Ability to explain technical information in a clear and customer-friendly manner
• Excellent time management and multitasking abilities in a fast-paced environment
• Strong attention to detail and commitment to customer satisfaction
• Professional appearance and strong personal integrity
• Valid driver\'s license with a clean driving record
• Ability to work a flexible schedule, including Saturdays
• Must be able to successfully complete a pre-employment drug screen, background check, and motor vehicle record (MVR) screening

If you\'re looking for a career where your effort directly impacts your income, your growth is encouraged, and your success is celebrated, we\'d love to meet you.

Apply today and discover why so many employees choose to build their careers with Allen Turner Automotive.

Allen Turner Automotive is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.