EXPRESS SERVICE ADVISOR

ALLEN TURNER AUTOMOTIVE INC; Pensacola (FL); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

Base + Commission pay plan

Medical, dental, and vision insurance

Long and short-term disability andLife

Matching 401(k) plan & profit sharing

Employee purchase program

Saturday Lunches

Employee events and recognition

Job summary

Allen Turner Automotive is actively hiring an Express Service Advisor for our Allen Turner Hyundai location in Pensacola, FL. You’ll be the first point of contact for customers in the service lane, greeting, explaining services, timelines, and pricing while coordinating with technicians for a smooth workflow.

This entry-level to junior role is ideal for customer service experience seekers who want a long-term career in a fast-paced, high-volume service department.

Qualifications

• 1+ year of customer service experience required.
• Automotive or dealership experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer and data entry skills.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Greet and assist customers in the service lane.
• Open and manage repair orders for routine maintenance services.
• Clearly explain recommended services, timelines, and pricing.
• Coordinate with technicians to ensure efficient workflow.
• Provide timely updates and maintain strong communication with customers.
• Ensure all documentation is accurate and completed promptly.
• Deliver a high level of customer service and satisfaction.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Data entry

Positive attitude

Driver's license

Job description

Job Details

Job Location: Allen Turner Hyundai - Pensacola, FL 32505

Salary Range: $3,500.00 - $5,500.00 Base+Commission/month

Join Our Team at Allen Turner Hyundai!

About the Role

Allen Turner Automotive is actively hiring an Express Service Advisor for our Allen Turner Hyundai location in Pensacola, FL. This is an excellent opportunity for someone with customer service or entry-level automotive experience who wants to build a long-term career in a fast-paced, high-volume service department. You’ll be the first point of contact for customers coming in for routine maintenance - setting the tone for a smooth, efficient, and professional service experience.

Benefits

• Base + Commission pay plan
• Medical, dental, and vision insurance
• Long and short-term disability and life insurance
• Matching 401(k) plan & profit sharing
• Employee purchase program
• Saturday Lunches
• Employee events and recognition such as service awards, holiday parties, food truck Fridays, etc.
• Career growth opportunities within Allen Turner Automotive

Responsibilities

• Greet and assist customers in the service lane
• Open and manage repair orders for routine maintenance services
• Clearly explain recommended services, timelines, and pricing
• Coordinate with technicians to ensure efficient workflow
• Provide timely updates and maintain strong communication with customers
• Ensure all documentation is accurate and completed promptly
• Deliver a high level of customer service and satisfaction
• Other duties as assigned

Qualifications

• 1+ year of customer service experience required
• Automotive or dealership experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and data entry skills
• Positive attitude with a strong work ethic
• Valid driver’s license with acceptable driving record

Allen Turner Automotive is an equal opportunity employer. We are committed to a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status.