Service Advisor

The Cavender Auto Family; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Time off

Parental Leave (Maternity/Paternity)

Life Insurance $10,000

Job summary

Mercedes-Benz of Midland, Texas is seeking a talented Service Advisor with automotive service experience to join our growing team. You will be the go-to liaison for customers, scheduling, and ensuring a superior experience that aligns with The Cavender Way.

This on-site role offers competitive benefits, opportunities for professional growth, and a culture built on integrity, ownership, and teamwork. If you’re passionate about helping customers and delivering trusted service, you’ll fit right in.

Qualifications

• Automotive Service Advisor experience required.
• Proficient with Microsoft Office and general administrative tasks.
• Strong customer service and communication skills.

Responsibilities

• Perform administrative duties for the finance and/or accounting department.
• Interact with customers by phone, email, and in-person regarding title paperwork and answer any questions or concerns.
• Quality checks all documents submitted to ensure the application has all the information needed.
• Scan materials or copy records and examine materials for legibility.
• Type labels or reports.
• Other related duties as assigned.

Skills

Automotive Service Advisor experience

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Must have Automotive Service Advisor experience

At Cavender Auto Family, we’re on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it’s how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Mercedes-Benz of Midland, Texas , a Cavender Auto Family dealership, is currently seeking a talented Service Advisor to join our growing team and help Make Confidence Happen every day. If you’re passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you’ll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Veterans and Military spouses are encouraged to apply!

Why Work at Mercedes-Benz of Midland, Texas:

• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training quarterly.

Here is what you will be doing:

• Perform administrative duties for the finance and/or accounting department
• Interact with customers by phone, email, and in-person regarding title paperwork and answer any questions or concerns.
• Quality checks all documents submitted to ensure the application has all the information needed.
• Scan materials or copy records and examine materials for legibility
• Type labels or reports
• Other related duties as assigned.

Here is what you will need:

• High School Diploma/GED is required
• Successfully complete MVR (Motor Vehicle Report), background check, and pre-employment drug test.
• Valid driver’s license
• 1 or more years of general office/administrative work experience preferred
• Must be flexible and willing to work evening shifts, Saturday shifts and holidays
• Proficient computer skills: Microsoft suite
• Ability to maintain a strict level of confidentiality, without exception