Service Advisor

Critz Auto Group; Savannah (GA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation and performance incentives

Full benefits package and employee discounts

Opportunities for advancement

Job summary

Critz Auto Group is seeking a detail-oriented Service Advisor in Savannah, Georgia. In this full-time position, you will act as the communication link between customers and service technicians, ensuring a smooth service experience. Key responsibilities include greeting customers, explaining repairs clearly, and scheduling service appointments.

The ideal candidate possesses excellent communication skills, a high school diploma or GED, and a valid driver's license. Join us for competitive compensation, a supportive dealership culture, and opportunities for advancement!

Qualifications

• Previous service advisor or dealership experience is a plus.
• Valid driver's license and clean driving record required.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Greet customers with professionalism and care.
• Communicate vehicle concerns clearly between customers and technicians.
• Prepare accurate cost estimates and repair orders.

Skills

Excellent communication

Customer service

Organizational skills

Strong computer skills

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

DMS platforms

Job description

Service Advisor

Join the Criz Auto Service Team Criz Auto is seeking a customer-focused and detail-oriented Service Advisor to join our busy dealership. In this full-time role, you’ll serve as the communication link between our customers and service technicians—helping to identify concerns, explain repairs clearly, and ensure a smooth, exceptional experience every time. If you enjoy problem-solving, working with people, and growing within the automotive industry, we’d love to meet you!

What You’ll Do

• Greet customers with professionalism and care, ensuring a welcoming service experience
• Communicate vehicle concerns clearly and effectively between customers and technicians
• Explain recommended services and repairs in simple, easy-to-understand terms
• Prepare accurate cost estimates, repair orders, and warranty documentation
• Verify service contract and warranty coverage for needed repairs
• Schedule service appointments and manage technician workflow
• Follow up with customers to ensure satisfaction and resolve any concerns
• Maintain organized service records, invoices, and internal communications

What We’re Looking For

• Excellent communication, customer service, and organizational skills
• Strong computer skills; experience with Microsoft Excel, Word, and DMS platforms preferred
• Previous service advisor or dealership experience is a plus
• High school diploma or GED required
• Valid driver’s license and clean driving record required
• Ability to work in a fast-paced, team-oriented environment

Why Work With Us?

• Competitive compensation and performance incentives
• Full benefits package and employee discounts
• Supportive, energetic dealership culture
• Opportunities for advancement within a respected automotive brand
• $70,000+ annually

Equal Opportunity Employer Criz Auto is an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.