Service Advisor

Mieneke Car Care Centers 173; North Little Rock (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunity

Dental insurance

Health insurance

Job summary

Meineke Car Care Centers 173 is seeking a Service Advisor to join our busy automotive service center. You will welcome customers, answer phone calls, book appointments, review digital inspections, and build work orders with findings, coordinating with technicians to ensure timely service.

Ideal candidates have a high school diploma or GED (bachelor's preferred), a valid driver's license with a clean record, and at least two years as an automotive service writer or advisor (managerial experience

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• Valid state driver’s license with clean driving record.
• At least two years as an automotive service writer or service advisor; manager experience preferred.

Responsibilities

• Answer phone calls and book appointments.
• Complete Customer check in process.
• Provide exceptional customer service on a daily basis.
• Review digital inspections to send to customers.
• Prepare and build work RO's based on findings.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Communication with technicians on services needed.
• Maintain a clean and inviting environment for the customer experience.

Skills

Communication

Customer relationships

Service writing

Management experience

Education

High school diploma/GED

Bachelor's degree preferred

Job description

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Benefits

• Competitive salary
• Opportunity for advancement
• Dental insurance
• Health insurance

Responsibilities

• answer phone calls and book appointments
• Complete Customer check in process
• Provide exceptional customer service on a daily basis
• Review digital inspections to send to customers
• Prepare and build work RO's based on findings
• Ensure repairs and maintenance tasks are completed in a timely manner
• communication with technicians on services needed.
• Maintain a clean and inviting environment for the customer experience

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $45,000.00 - $65,000.00 per year

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.