Service Advisor

Meineke - 2410; Moscow (ID); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Career Advancement

Training and Development

Comprehensive Benefits Package

Employee Discounts

Positive Work Environment

Locally-Owned

Cutting-Edge Tools and Equipment

Work-Life Balance

Job summary

Meineke - 2410 in Moscow, Idaho is seeking a Service Advisor to join their team. The ideal candidate will have excellent communication and customer relationship skills, alongside strong service writing capabilities and management experience.

This position involves managing a team of automotive professionals, overseeing day-to-day operations, and ensuring customer satisfaction and profitability in a busy automotive service center.

Qualifications

• At least two years of experience as an automotive service writer or service advisor is required.
• Valid state‑issued driver’s license and clean driving record are required.
• Successful completion of a pre‑employment drug and background screening is required.

Responsibilities

• Manage a team of automotive service professionals to ensure high employee morale and customer satisfaction.
• Ensure repairs and maintenance tasks are completed promptly.
• Mentor employees on improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork including manuals, invoices, and repair orders.

Skills

Excellent communication skills

Customer relationship skills

Service writer capabilities

Management experience

Understanding of automotive technology

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Qualifications

• High school diploma or GED required, bachelor’s degree preferred.
• Valid state‑issued driver’s license and clean driving record are required.
• Successful completion of a pre‑employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high‑quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally‑owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.