Service Advisor

Mieneke Car Care Centers 173; Newport News (VA); On-site; USD 34,000 - 114,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Employee discounts

Free uniforms

401(k)

Locally-owned

Cutting-edge tools and equipment

Work-Life Balance

Job summary

Meineke Car Care Centers 173 in Newport News, VA seeks a dynamic Service Advisor to join our busy automotive service center. You will showcase strong communication and customer relationship skills, with solid service writer capabilities and prior sales experience.

You’ll oversee service advisors, address customer inquiries, and manage required documentation to keep operations running smoothly.

Qualifications

• Excellent communication and customer relationship skills are required.
• Two years of experience as an automotive service writer or service advisor is preferred.
• Digital Vehicle Inspections is a plus.

Responsibilities

• Manage a team of automotive service professionals to ensure high morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including invoices and repair orders.

Skills

Communication skills

Customer relationship

Sales experience

Service writer

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Job Summary

We are looking for a dynamic

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Employee discounts
• Free uniforms
• 401(k)

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a dynamic Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• Experience with Digital Vehicle Inspections a plus
• High school diploma or GED required bachelor’s degree preferred
• Sales experience
• At least two years of experience as an automotive service writer or service advisor is preferred. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $755.00 - $2,500.00 per week

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.