Service Advisor

Velocity Staffing; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive Compensation

Bonus based on performance

Paid Time Off

Employee Discounts

Training and Development

Career Advancement

Comprehensive Benefits Package

Positive Work Environment

Work-Life Balance

Cutting-Edge Tools

Job summary

A leading automotive service company in Houston is seeking a Service Advisor to manage a team and ensure high-quality customer service. Responsibilities include mentoring staff, overseeing operations, and maintaining profitability. Candidates should possess a valid driver’s license, at least two years of relevant experience, and a deep understanding of automotive repairs. This role offers competitive compensation and benefits in a supportive work environment.

Qualifications

• At least 2 years of experience in sales or as a service advisor required.
• Valid state-issued driver's license and clean driving record are required.
• Deep understanding of automotive technology and repair services is necessary.
• At least two years of experience in sales or service advisor is required. Experience as an automotive service manager is preferred.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.

Responsibilities

• Manage a team of automotive service professionals.
• Mentor employees on improvements in sales and customer service.
• Oversee daily operations of the service department.
• Ensure repairs and maintenance are completed timely.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Skills

Communication Skills

Customer Relationship Skills

Service Writer Capabilities

Sales Techniques

Education

High School Diploma or GED

Bachelor's Degree (Preferred)

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Paid time off

Benefits/Perks:

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience in sales or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.