Service Advisor

Beach Truck & RV Center; Myrtle Beach (SC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Busy shop

Growth opportunity

Job summary

Beach Truck & RV Center is seeking an experienced Ford Service Advisor to join a busy, high-volume dealership service department. The ideal candidate will excel at taking care of customers, writing effective repair orders, and delivering outstanding service.

Required: at least 3 years of automotive dealership service advisor experience, with Ford dealership exposure preferred. CDK and Xtime experience are a plus, along with strong communication and organization to keep work flowing smoothly.

Qualifications

• Minimum 3 years of automotive dealership service advisor experience.
• Ford dealership experience strongly preferred.
• CDK experience is a plus.
• Xtime experience is a plus.
• Strong knowledge of dealership service operations and repair orders.
• Excellent customer service and communication skills.
• Ability to work efficiently in a busy, high-volume environment.
• Strong follow-up, organization, and time-management skills.
• Professional attitude with a team-first mentality.

Responsibilities

• Greet customers and accurately identify their service needs.
• Write and manage repair orders from check-in through delivery.
• Recommend necessary maintenance and repairs.
• Communicate clearly with technicians and customers.
• Provide consistent updates throughout the repair process.
• Maintain strong CSI and customer satisfaction.
• Follow up with customers and build long-term relationships.
• Work closely with the service team to keep vehicles moving efficiently.

Skills

Dealership experience

Customer service

Communication

Team player

Time management

Tools

CDK

Xtime

Job description

NOW HIRING: FORD SERVICE ADVISOR

Join Our Busy, Fast-Paced Service Department!

We’re looking for an experienced Ford Service Advisor who knows how to take care of customers, build trust, write effective repair orders, and thrive in a high-volume dealership service department.

If you’re experienced, motivated, organized, and ready to hit the ground running, we want to talk to you!

REQUIRED EXPERIENCE

• Minimum 3 years of automotive dealership service advisor experience
• Ford dealership experience strongly preferred
• CDK experience is a plus
• Xtime experience is a plus
• Strong knowledge of dealership service operations and repair orders
• Excellent customer service and communication skills
• Ability to work efficiently in a busy, high-volume environment
• Strong follow-up, organization, and time-management skills
• Professional attitude with a team-first mentality

WHAT YOU’LL DO

• Greet customers and accurately identify their service needs
• Write and manage repair orders from check-in through delivery
• Recommend necessary maintenance and repairs
• Communicate clearly with technicians and customers
• Provide consistent updates throughout the repair process
• Maintain strong CSI and customer satisfaction
• Follow up with customers and build long-term relationships
• Work closely with the service team to keep vehicles moving efficiently

WHAT WE’RE LOOKING FOR

We need someone who already knows the dealership business. This is a busy service department, so we’re looking for an advisor who can step in, handle a strong workload, and deliver an exceptional customer experience without needing to be trained from the ground up.

Competitive pay Busy shop Great opportunity for the right advisor