Service Advisor

Lithia & Driveway; West Palm Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

West Palm Beach Hyundai, part of the Lithia & Driveway family, is seeking an experienced Service Advisor to join a fast-paced, customer-focused team in West Palm Beach.

Join a Fortune 500 company environment, build strong customer relationships, and collaborate with technicians to provide accurate recommendations and maintenance options.

Qualifications

• 2 years of Automotive Service Advisor experience (required).
• Strong active listening and problem-solving skills.
• Ability to explain technical information in a customer-friendly way.
• Computer proficiency.

Responsibilities

• Delivering attentive and personalized customer service.
• Communicating clearly with customers regarding vehicle status and repair needs.
• Partnering with technicians to make accurate recommendations.
• Presenting maintenance programs that suit customer needs.
• Building and maintaining long-lasting customer relationships.
• Representing Hyundai with professionalism and pride.
• Contributing to a positive and energetic team environment.

Skills

Customer service

Active listening

Problem solving

Communication

Organization

Technical explanation

Tools

CRM software

Job description

Dealership:

L0834 West Palm Beach Hyundai

Job Posting

“Shift Your Career Into High Gear & Join West Plam Beach Hyundai Where Better Drives Us!”

Are you ready to accelerate your career in the automotive industry?
West Palm Beach Hyundai, part of the Lithia & Driveway family, is looking for an Experienced and Motivated Service Advisor to join our fast-paced, customer-focused team!

This is an exciting opportunity to represent a world-class brand, work alongside a dynamic team, and be part of a growing Fortune 500 company. If you are results-driven and passionate about providing exceptional customer service, we want to hear from you!

What You’ll Be Doing:

• Delivering attentive and personalized customer service.

• Communicating clearly with customers regarding vehicle status and repair needs.

• Partnering with technicians to make accurate recommendations.

• Presenting maintenance programs that suit customer needs.

• Building and maintaining long-lasting customer relationships.

• Representing Hyundai with professionalism and pride.

• Contributing to a positive and energetic team environment.

What We’re Looking For:

• 2 years of Automotive Service Advisor experience (required).

• Strong active listening and problem-solving skills.

• Ability to explain technical information in a customer-friendly way.

• Computer proficiency.

• Excellent verbal and written communication skills.

• Detail-oriented and organized.

• A polished, professional, and team-player mindset.

• Valid Driver’s License with an acceptable driving record.

Why Join Us?

• Be part of a respected global brand.

• Work with a supportive, professional team.

• Unlock opportunities for career growth within a Fortune 500 company.

• Let us help you achieve your personal and professional goals!

Benefits

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.