Service Advisor

Koehne; Marinette (WI); Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Koehne Chevrolet GMC Inc. is seeking an EXPERIENCED Automotive Service Advisor. The role requires knowledge of automotive repair, ability to create service estimates and orders, close sales, and maintain customer rapport. You will work closely with service technicians and be part of a team that rewards results.

Ideal candidates will be self-sufficient, self-motivated, and eager to grow with a long‑standing dealership. If you want a dynamic environment that challenges and rewards, apply now.

Qualificações

• General knowledge of vehicle mechanical operations.
• Sales skills – ability to overcome objections and close sales.
• Excellent customer service skills.
• Basic MS Office knowledge; computer software and internet proficiency.

Responsabilidades

• Identify and resolve automotive problems by listening to symptoms, clarifying descriptions, and inspecting vehicles.
• Verify warranty and service contract coverage by examining records and explanations.
• Develop estimates by costing materials, supplies, and labor.
• Prepare repair orders describing symptoms, problems, and required repairs.
• Enter repair orders into the service database and maintain records.
• Maintain customer rapport by explaining estimates and expected return of the vehicle; obtain approval.
• Answer customer questions and concerns.

Conhecimentos

Vehicle knowledge

Sales skills

Customer service

MS Office

Team oriented

Multi-tasking

Problem solving

Team collaboration

Descrição da oferta de emprego

Qualified candidates will have the following:

• General knowledge of vehicle mechanical operations

• Sales skills – ability to overcome objections and close sales.

• Excellent customer service skills

• Basic MS Office knowledge; computer software and internet proficiency

• Team Oriented

• Able to work efficiently and multi-task in a fast-paced environment.

• Offer solutions to satisfy customer needs.

• Work closely with the service technicians to complete jobs efficiently.

Why you should work here:

• Calling all “TOP DOG” service advisors!
• Join a team with a proven sales system
• Fast Growing Chevy dealer is looking for you.
• Bring your results to a dealer that will reward them.

• Are you a top performer and consistently deliver the best numbers in your service department?
• Is your compensation package reflecting your “TOP DOG” status?
• Tired of your pay plan being changed?
• Tired of Management & systems that don’t support you?
• Is your company letting you know how much they appreciate you?

We understand what Top Performers need to thrive.

We are looking for a talented service advisor to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team?

Ready to be both challenged and rewarded?

Koehne Chevrolet GMC Inc. has an immediate opening for an EXPERIENCED Automotive Service Advisor.

We are looking to hire a long‑term service writer who is knowledgeable, enthusiastic, and charismatic. Someone who is self‑sufficient, self‑motivated, and is looking for a company that will allow you to grow with us! Applicant must have knowledge in automotive repair, creating service repair estimates and orders, have the ability to close sales, implement new policies and procedures, and maintain customer rapport and records.

Job Duties

• Able to identify and resolve automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

• Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.

• Develops estimates by costing materials, supplies, and labor.

• Calculating customer’s payment, including deductibles.

• Prepares repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.

• Entering repair orders into service database system.

• Maintains customer rapport by explaining estimates and expected return of vehicle.

• Obtain customer’s approval of estimates.

• Answering questions and concerns.

If you are an experienced Service Writer/Advisor, who is looking to further your career with an established and respected automotive dealership, we want to hear from you!