Automotive Service Advisor

UNI-SYSTEMS INC; Illinois; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

UNI-SYSTEMS INC. is seeking an Automotive Service Advisor to join our busy service center. The ideal candidate will possess excellent communication and customer relationship skills, strong service writer capabilities, and prior management experience.

Responsibilities include overseeing service advisors, addressing customer inquiries, and ensuring required documentation is prepared. You will manage day-to-day operations and support a high-performing team in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Valid state-issued driver’s license and clean driving record are required.
• Pre-employment drug and background screening.

Responsibilities

• Lead and mentor a team of automotive service professionals to maintain high morale and customer satisfaction while ensuring profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor staff on best practices for sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication

Customer relationships

Service writer

Management

Education

High school diploma or GED

Bachelor's degree

Job description

Job Description

Job Description

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for aAUTOMOTIVE SERVICE ADVISORto join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor's degree preferred
• Valid state-issued driver's license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required