Service Advisor

ABC HYUNDAI; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Job summary

ABC Hyundai is seeking a Service Advisor to act as the liaison between customers and technicians, providing updates on vehicle status and recommendations for maintenance. The role emphasizes strong customer service, clear communication, and a focus on building lasting relationships at our Las Vegas dealership.

You will work within a team to present tailored maintenance recommendations, support dealership operations, and contribute to a positive customer experience in a fast-paced environment.

Qualifications

• Experience in customer service in automotive or retail.
• Excellent communication and problem-solving skills.
• Valid driver’s license and acceptable driving record

Responsibilities

• Serve as the liaison between the technician and the customer.
• Resolve customer concerns and keep the customer informed of vehicle status.
• Work with technicians and make recommendations to customers.
• Present a maintenance program that fits the customer’s needs.
• Build and maintain long-lasting customer relationships.

Skills

Customer service

Communication

Team player

Driver’s license

Job description

Dealership: L0447 ABC Hyundai Now Hiring: Service Advisor Pay: Industry-leading commission-based pay plan. Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

At ABC Hyundai, we are a better choice for our employees & our customers. We pride ourselves in building careers not just another job. If you're a Service Advisor who wants consistent work, strong earning potential, and a team that supports your growth—you'll fit right in. As part of Lithia & Driveway (NYSE: LAD), one of the largest automotive retailers in the country, we offer stability, opportunity, and a culture where high performers thrive.

What You'll Do

Serve as the liaison between the technician and the customer. Resolve customer concerns and keep customer informed of vehicle status. Work with technicians and make recommendations to customers. When appropriate, present a maintenance program that will fit the customer's needs. Build and maintain long-lasting customer relationships. Represent ABC Hyundai's stellar reputation.

What You'll Bring

Drive to Grow – Whether you're building your skills or leveling up your career, you're motivated to improve Team Mentality – You show up and contribute to a strong shop culture Customer Focus – You understand your work directly impacts the customer experience Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!