Service Advisor

Midas CARMICHAEL 1756; Fremont (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Training & development

Job summary

A leading automotive service provider in Fremont is seeking a Service Advisor to be the primary contact for customers in the service department. This role involves greeting customers, documenting their vehicle concerns, and providing repair recommendations and cost estimates. The ideal candidate should possess strong communication skills and basic automotive knowledge, ensuring exceptional customer service throughout the repair process. The position offers various benefits including bonuses, employee discounts, and training opportunities.

Qualifications

• Strong communication skills to interact with customers effectively.
• Basic knowledge of automotive operations and services.
• Commitment to providing high-quality customer service.

Responsibilities

• Serve as the primary point of contact for customers.
• Document vehicle concerns and provide repair recommendations.
• Coordinate with technicians for service execution.

Skills

Strong communication skills

Basic automotive knowledge

Customer service orientation

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Training & development

We are seeking a customer-focused and detail-oriented Service Advisor to join our team. The Service Advisor serves as the primary point of contact between customers and the service department, ensuring a smooth and positive repair experience. Responsibilities include greeting customers, documenting vehicle concerns, providing repair recommendations and cost estimates, coordinating with technicians, processing invoices, and promoting maintenance services. The ideal candidate has strong communication skills, basic automotive knowledge, and a commitment to delivering exceptional customer service.