Service Advisor

Meineke - 943; Damascus (MD); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Health insurance

Paid time off

Vision insurance

Job summary

Meineke - 943 is seeking a Part Time Service Advisor to join our automotive service center. The ideal candidate will have excellent communication, strong service-writing capabilities, and prior management experience. The role involves 2-3 days per week, with Saturday as a main day, and compensation based on commission with a minimum hourly pay.

You will oversee service advisors, address customer inquiries, and manage required documentation daily in a busy shop environment.

Qualifications

• Excellent communication and customer relationship skills are required.
• Strong service writer capabilities and previous management experience are preferred.
• Deep understanding of automotive service processes and repair workflows is necessary.

Responsibilities

• Manage a team of automotive service professionals to ensure high morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication skills

Customer relationship

Service writer

Management experience

Automotive knowledge

Education

High school diploma/GED

Bachelor’s degree preferred

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• Health insurance
• Paid time off
• Vision insurance

Job Summary
Please read very carefully before applying if work hours/days do not work for you please do not apply!

We are looking for a PART TIME Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. You will Be working 2-3 days per week. Saturday as being one of the main days plus one to two week days. The job is based on Commission sales with a minimum hourly pay.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.