Service Advisor

Meineke Car Care Centers, Inc.; Damascus (MD); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Advancement opportunity

Training & development

Health insurance

Paid time off

Vision insurance

Job summary

Meineke Car Care Centers, Inc. in Maryland seeks a part-time Service Advisor with strong communication and customer-relations skills and prior supervisory experience. You will work 2-3 days per week, Saturdays included, with commission-based earnings and a base hourly wage.

You will oversee service advisors, handle customer inquiries, and manage required documentation to ensure efficient repairs and high customer satisfaction while supporting profitability.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid driver’s license and clean driving record.
• Pre-employment drug and background screening.
• At least two years as an automotive service writer or service advisor; manager experience preferred.
• Deep understanding of automotive technology and repair services.

Responsibilities

• Oversee service advisors and ensure customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor staff on sales and customer service best practices.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork and records.

Skills

Communication

Customer relations

Service writer

Management experience

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• Health insurance
• Paid time off
• Vision insurance

Job Summary
Please read very carefully before applying if work hours/days do not work for you please do not apply!

We are looking for a PART TIME Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. You will Be working 2-3 days per week. Saturday as being one of the main days plus one to two week days. The job is based on Commission sales with a minimum hourly pay.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.