Service Advisor

North End Motors; Canton (MA); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

CSI bonus

ELR bonus

Team achievement bonus

Job summary

North End Motors in Canton, MA is seeking a dedicated Service Advisor to join a small, high-volume service team. The ideal candidate communicates clearly, maintains professionalism, and delivers excellent customer service in a fast-paced environment.

Base pay starts at $900 per week with a progressive monthly bonus (3.25% to 5.25% of production), CSI bonuses (0.75% to 1.5%), plus an ELR monthly bonus up to $650 and a team achievement bonus up to $500.

Qualifications

• Previous experience as a service advisor or in auto service is preferred.
• Excellent communication and professionalism.
• Positive demeanor and strong work ethic.

Responsibilities

• Greet customers, understand service needs, and explain estimates.
• Coordinate with technicians to ensure timely service.
• Promote CSI and upsell where appropriate.

Skills

Strong communication

Customer service experience

Job description

North End Motors in Canton MA has been servicing New England customers since 1986. North End Motors is a large preowned superstore with a high volume, fast paced and robust service dept servicing 100's of retail service customers per month. We are looking for only one service advisor to join our 2 other team members, preferably with previous experience to help meet demand. It is important to us that the potential candidate has good character, professionalism, a positive demeanor and strong communication skills. If it is time for a change from where you're then North End Motors can be more than a career, it can be your new home.

Base salary starts at $900 per week with a progressive monthly bonus program that begins at 3.25% and escalates to 5.25% based on production. We promote great customer service and give an incentive in the form of a monthly CSI bonus that starts at .75% all the way up to 1.5% which can effectively turning the 5.25% to 6.75%. We offer an ELR monthly bonus up to $650 and as we go as a team we are rewarded as a team up to a $500 team achievement bonus. The potential candidate's schedule will be Mon-Thurs 7:30am to 5:00pm, OFF on Friday and abbreviated Sat schedule of 7:30 to 1:30pm.

North End Motors Inc is an equal opportunity employer and does not discriminate against job candidates or employees based

• Race
• Sex
• Age
• Religion
• Disability
• National origin
• Socioeconomic class