Service Administrator & Customer Care Specialist

Bobby Rahal Automotive Group; Ephrata (Lancaster County); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid time off and six paid holidays

Health insurance and a variety of voluntary benefits

401(k) participation with company match

On the job training and opportunities for advancement

Team member referral bonuses

Monthly appreciation events

Excellent work-life balance

Job summary

Bobby Rahal Automotive Group in Ephrata, PA is seeking a dedicated Service Administrator to support the team in our busy Service department. The successful candidate will assist in reviewing and billing repair orders, answering customer calls, and entering warranty claims with exceptional accuracy.

Ideal candidates will have customer service experience, strong phone and computer skills, and a valid driver’s license. We offer a competitive hourly rate, paid time off, health insurance, and a supportive work environment.

Qualifications

• Automotive / dealership experience preferred.

Responsibilities

• Review and bill repair orders in the busy Service department.
• Answer phones to help clients schedule service appointments.
• Enter and verify warranty claims for repairs at the dealership.

Skills

Exceptional customer service skills

Strong phone and computer skills

Ability to spend a large part of your workday seated at a desk

Valid driver’s license and clean driving record

Job description

Bobby Rahal Automotive Group in Ephrata, PA is seeking a dedicated Service Administrator to support the team in our busy Service department. The successful candidate will assist in reviewing and billing repair orders, answering customer calls, and entering warranty claims with exceptional accuracy.

Ideal candidates will have customer service experience, strong phone and computer skills, and a valid driver’s license. We offer a competitive hourly rate, paid time off, health insurance, and a supportive work environment.