Service Administrator - Bobby Rahal Lexus of Lancaster County

Bobby Rahal Motorcar Co.; Ephrata (Lancaster County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) match

On-the-job training

Team events

Referral bonuses

Job summary

Bobby Rahal Lexus of Lancaster County is seeking a Service Administrator to support a busy service department in Ephrata, PA. The role focuses on review and billing of repair orders, answering phones, and scheduling service appointments.

The ideal candidate has strong customer service, phone, and computer skills, plus a valid driver’s license and a clean driving record. Automotive or dealership experience is preferred and on-site work is required.

Qualifications

• Excellent customer service abilities.
• Strong phone and computer skills.
• Valid driver’s license and clean driving record.
• Automotive/dealership experience preferred.

Responsibilities

• Back up other team members in the busy Service department with important tasks such as reviewing and billing repair orders.
• Answer phones to help clients schedule service appointments.
• Enter and verify warranty claims for repairs done at the dealership.

Skills

Customer service

Phone skills

Computer skills

Desk work

Driver's license

Clean driving record

Automotive experience

Tools

Office software

Job description

Service Administrator

Bobby Rahal Lexus of Lancaster County - 4251 Oregon Pike, Ephrata PA 17522

Service Administrator

Bobby Rahal Lexus of Lancaster County - 4251 Oregon Pike, Ephrata PA 17522

Schedule: Monday - Friday 7:30am to 4:30pm

Hourly Rate of Pay: $16.00

WHY YOU'LL LOVE IT HERE

• Paid time off and six paid holidays after 90 days; PTO increases after one year of employment
• Health insurance and a wide variety of other voluntary benefits after 30 days
• 401(k) participation with company match after 6 months
• On the job training and opportunities for advancement across the Team Rahal organization
• Team member appreciation monthly events
• Team member referral bonuses
• Annual holiday parties
• Excellent work-life balance!
• Read more at https://careers.bobbyrahal.com/central/

What You'll Do

In this position, a good part of your day is spent backing up other team members in our busy Service department with important tasks like reviewing and billing our repair orders or answering phones to help clients schedule service appointments. You are also adept at data entry with a keen eye for accuracy, and you use these skills to enter and verify warranty claims for repairs done at our dealership.

Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.

What You'll Bring

• Exceptional customer service skills
• Strong phone and computer skills
• Ability to spend a large part of your workday seated at a desk
• Valid driver's license and clean driving record
• Automotive / dealership experience preferred

READY TO JOIN OUR TEAM?