Automotive Service Scheduler & Customer Advocate

Bobby Rahal Automotive Group; Mechanicsburg (Cumberland County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off & holidays

Health insurance & benefits

401(k) with company match

On the job training & advancement

Team events & referral bonuses

Annual holiday parties

Excellent work-life balance

Job summary

Bobby Rahal Automotive Group in Mechanicsburg is seeking an Automotive Service Appointment Coordinator to manage scheduling, client communication, and data entry. You will verify information, check recalls, and print repair orders for the next business day.

The role emphasizes customer service, professional phone/email interaction, and accurate record-keeping. A clean driving record and ability to work at a desk are required.

Qualifications

• Exceptional customer service is essential for handling calls and emails with clients.
• Strong phone and computer skills enable efficient scheduling and data entry.
• A valid driver’s license and clean driving record are required for verification when needed.

Responsibilities

• Schedule appointments and manage the calendar.
• Check open recalls and verify client information.
• Document complaints accurately in the system.
• Print repair orders for the next business day.

Skills

Exceptional customer service

Strong phone & computer skills

Valid driver’s license

Desk work stamina

Job description

Bobby Rahal Automotive Group in Mechanicsburg is seeking an Automotive Service Appointment Coordinator to manage scheduling, client communication, and data entry. You will verify information, check recalls, and print repair orders for the next business day.

The role emphasizes customer service, professional phone/email interaction, and accurate record-keeping. A clean driving record and ability to work at a desk are required.