Service Administrator

Mobility Works; La Vergne (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Work/Life Balance

Medical, Dental & Vision Insurance

Flexible Spending Account

7 paid holidays

Personal Time Off

401(k) Retirement Plan

Life and Disability insurance

Employee Wellness Program

Job summary

MobilityWorks in Tennessee is hiring a Service Administrator to support Service and Rental departments with a focus on friendly, professional service. You will handle front-desk greetings, answer calls, schedule repairs, manage warranties, and prepare invoices for commercial clients.

With regular business hours (8-5, Monday–Friday) and a team-centered approach, you will coordinate the rental operations, oversee maintenance scheduling for the Rental Fleet, and ensure paperwork is accurate and

Qualifications

• Excellent customer service skills required.
• Solid verbal, written and interpersonal communication skills required.
• Experience with scheduling and invoicing is preferred.

Responsibilities

• Greet customers and direct calls for Service and Rental Departments.
• Cashier for the Service Department and submit warranties.
• Schedule Service and invoice commercial clients.
• Manage the vehicle rental department: schedule rentals, train rental clients, prepare contracts and related paperwork.
• Oversee vehicle maintenance and schedule repairs for the Rental Fleet.
• Coordinate service valet pickup, delivery, and rental unit service.

Skills

Excellent customer service

Verbal and written communication

Interpersonal skills

Scheduling & invoicing experience

Education

High school diploma or GED

Job description

MobilityWorks, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Keep reading to see how you can join the team leading this effort!

MobilityWorks is seeking a Service Administrator. We provide a great work-life balance with regular business hours so you can be home spending time with family or doing what you love most! BE THERE- MobilityWorks believes that every team member is an important part of the MobilityWorks team, and we value the skills, efforts, and contributions made by each member of our team. We believe in our mission and make every effort to live our core values.

What you get to accomplish:

• Professionally greet customer when they enter the building. Answer phones & direct calls professionally for Service and Rental Department.
• Cashier for Service Department. Submit Warranties.
• Scheduling for the Service Side. Invoicing Commercial Clients.
• Manage the vehicle rental department, schedule rentals, train rental clients on the use of the adaptive equipment, prepare contracts, invoice, prepare and file all related paperwork on a monthly basis.
• Manage the vehicle maintenance and schedule repairs as needed for the Rental Fleet.
• Coordinate service valet pick up, delivery, and service rental units.

What you should possess:

• High school diploma or GED required.
• Excellent customer service skills and experience is required.
• Solid verbal, written, and interpersonal communication skills are required.

What We offer you:

• Work/Life Balance - Hours of operation 8-5, Monday - Friday, no late nights, No weekends!
• Competitive Compensation Packages
• Medical, Dental & Vision Insurance plan(s).
• Flexible Spending Account(s)
• 7 paid holidays, Personal Time Off, Social Responsibility Time.
• Employer Paid Benefits such as Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.
• Employee Wellness Program
• 401(k) Retirement Plan
• An incredibly rewarding experience in a team-centered environment.