Service Administrator

Mobility Works; Las Vegas (NV); On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Account

8 paid holidays

Paid personal time off

401(k) Retirement Plan

Employee Wellness Program

Tuition Reimbursement

Life and Disability insurance

Employee Assistance Program

Military veterans encouraged

Job summary

MobilityWorks is seeking a Service Administrator to join our team in Las Vegas, NV. The role focuses on greeting customers, directing calls to Service and Rental, and performing cashiering and warranty submissions.

You will schedule service, invoice commercial clients, and manage rentals and fleet paperwork. The position emphasizes accurate invoicing, proper paperwork, and coordinating vehicle maintenance, repairs, pickups, and deliveries.

Qualifications

• Excellent customer service skills and experience is required.
• Solid verbal, written, and interpersonal communication skills are required.

Responsibilities

• Greet customers as they enter the building and direct calls for Service and Rental.
• Cashier for Service Department and submit warranties.
• Schedule the Service side and invoice commercial clients.
• Manage the vehicle rental department, schedule rentals, train rental clients and prepare contracts.
• Maintain and schedule repairs for the Rental Fleet; coordinate pickup, delivery, and service rentals.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

MobilityWorks, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Keep reading to see how you can join the team leading this effort!

MobilityWorks is seeking a Service Administrator. We provide a great work-life balance with regular business hours so you can be home spending time with family or doing what you love most! BE THERE- MobilityWorks believes that every team member is an important part of the MobilityWorks team, and we value the skills, efforts, and contributions made by each member of our team. We believe in our mission and make every effort to live our core values.

What you get to accomplish:

Professionally greet customer when they enter the building. Answer phones & direct calls professionally for Service and Rental Department.

Cashier for Service Department. Submit Warranties.

Scheduling for the Service Side. Invoicing Commercial Clients.

Manage the vehicle rental department, schedule rentals, train rental clients on the use of the adaptive equipment, prepare contracts, invoice, prepare and file all related paperwork on a monthly basis.

Manage the vehicle maintenance and schedule repairs as needed for the Rental Fleet.

Coordinate service valet pick up, delivery, and service rental units.

What you should possess:

High school diploma or GED required.

Excellent customer service skills and experience is required.

Solid verbal, written, and interpersonal communication skills are required.

What We offer you:

Work/Life Balance - Hours of operation 8-5, Monday - Friday, no late nights, No weekends!

Competitive Compensation Packages

Medical, Dental & Vision Insurance plan(s).

Flexible Spending Account(s)

8 paid holidays, Personal Time Off, Social Responsibility Time.

Employer Paid Benefits such as Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.

Employee Wellness Program

401(k) Retirement Plan.

An incredibly rewarding experience in a team-centered environment.

Military Veterans are highly encouraged to apply!

We embrace diversity! Be part of an organization that invests in YOU!

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