Service Administrative Assistant - Payments & Scheduling

Greenway Automotive; Tennessee; On-site; USD 32,000 - 42,000; Full time

Job summary

Greenway Kia Rivergate is seeking a full-time Service Administrative Assistant for our busy Service Department. You will manage all service and repair transactions, process payments, and explain service recommendations to customers.

The role requires a friendly, team-oriented approach and flexibility with hours, including Saturdays. Responsibilities include processing payments, scanning orders, operating the POS system, and maintaining accurate records.

Qualifications

• Excellent communication and customer service skills.
• Ability to handle financial transactions accurately in a fast-paced environment.
• Knowledge of cash handling and credit/debit processing.

Responsibilities

• Receive and process payments for services and products.
• Scan and file repair orders and invoices.
• Operate the POS system and required software.
• Maintain accurate money drawer and daily cash handling.
• Coordinate with departments to resolve customer questions or issues.
• Follow up with customers on service visits and scheduling.
• Assist with clerical tasks and phone support.
• Keep customer contact information up to date.
• Perform other duties as assigned.

Skills

Communication

Customer service

Problem solving

POS processing

Math skills

Microsoft Office

Education

High school diploma or GED

Tools

CDK document storage

POS system

Microsoft Office

Job description

Greenway Kia Rivergate is seeking a full-time Service Administrative Assistant for our busy Service Department. You will manage all service and repair transactions, process payments, and explain service recommendations to customers.

The role requires a friendly, team-oriented approach and flexibility with hours, including Saturdays. Responsibilities include processing payments, scanning orders, operating the POS system, and maintaining accurate records.