Automotive Service Cashier & Guest Experience Specialist

Greenway Automotive Group; Orlando (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Greenway Kia East in Orlando is seeking a Cashier/Receptionist for our Service Department. You will greet customers, take payments, and support service advisors to ensure a smooth visit.

The ideal candidate has a high school diploma or GED and prior money-handling and POS experience, with strong math, communication, and customer-service skills in a fast-paced environment. Automotive dealership experience is a plus, and familiarity with POS software to record payments and service history is

Qualifications

• High school diploma or GED is required.
• Experience with money handling and POS systems.
• Strong customer service skills and friendly demeanor.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greets all customers in a friendly, professional manner and helps identify, confirm, and resolve customer concerns
• Receives and processes payments for products and services
• Answer dealership group phones and direct calls as necessary
• Operates the complete POS system and other required software
• Accepts responsibility and accountability for his or her money drawer
• Coordinates questions and issues with the appropriate department personnel
• Handles customer complaints or escalates when necessary
• Attends all staff meetings, trainings, and educational classes as required
• Follows all safety and security procedures
• Performs other duties as assigned

Skills

POS system

Money handling

Customer service

Multitasking

Communication

Attention to detail

Education

High school diploma or GED

Tools

POS software

Payment processing

Job description

Greenway Kia East in Orlando is seeking a Cashier/Receptionist for our Service Department. You will greet customers, take payments, and support service advisors to ensure a smooth visit.

The ideal candidate has a high school diploma or GED and prior money-handling and POS experience, with strong math, communication, and customer-service skills in a fast-paced environment. Automotive dealership experience is a plus, and familiarity with POS software to record payments and service history is