Service Administration Manager - Lead Teams & Projects

Trane Technologies; Knoxville (TN); Hybrid; USD 70,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401K matching

Tuition assistance

Paid time off

Family building benefits

Job summary

Trane Technologies in Nashville, TN, seeks a Service Administrative Manager to coach and mentor the PA and coordinators team, serve as the administrative point of contact for the Region, and collaborate with cross-functional teams to meet business objectives.

The role requires strong business acumen, leadership, and the ability to resolve administrative problems, with opportunities to guide onboarding and goal setting. Competitive pay and benefits apply.

Qualifications

• 7 years of construction industry experience OR Bachelor's Degree and 3 years of relevant experience.
• Experience in leading teams comprised of different skill/knowledge levels.
• Ability to facilitate team meetings, recognize process/gaps, identify training opportunities, lead lean projects to drive improvements.
• Must demonstrate strong leadership and ability to mentor other project administrators.
• Organizational expertise, strong verbal and written communication skills.

Responsibilities

• Assist Project Managers in the financial management of projects by monitoring cash flow, supporting collection efforts, issuing purchase orders, supporting vendor relationships, processing billings, monitoring applied cost, providing PMs with assistance in project forecasting, support the preparation for monthly backlog review, and ensure compliance guidelines are followed.
• Maintain customer satisfaction by supporting company initiatives, building customer relationships, investigating concerns, implementing corrective actions, and supporting PMs’ communication plans with both internal and external stakeholders to provide timely project updates
• Supports Project Managers in the subcontractor management process by ensuring subcontractors are properly qualified, awarded subcontract agreements are appropriately executed, fostering professional relationships with subcontractors, coaching subcontractors on proper usage of subcontractor portal, and accessible as a backup point of contact to the PM.
• Supports Project Managers and Project Administrators in all aspects of project administration including responsibility for knowledge of and adherence to business standard processes, analyzing reporting to identify project deficiencies and provides guidance on corrective actions, managing projects to business compliance, project documentation, adherence to safety guidelines and trainings, and maneuvering through governing agencies requirements.

Job description

Trane Technologies in Nashville, TN, seeks a Service Administrative Manager to coach and mentor the PA and coordinators team, serve as the administrative point of contact for the Region, and collaborate with cross-functional teams to meet business objectives.

The role requires strong business acumen, leadership, and the ability to resolve administrative problems, with opportunities to guide onboarding and goal setting. Competitive pay and benefits apply.