Service Admin & Parts Coordinator

Turf Equipment and Supply Company; Jessup, Northern (MD, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Turf Equipment and Supply Company is seeking a Service Administrative Assistant in Maryland to support the service department by handling parts quoting, invoicing, and customer communications. The role bridges technical service, administration, and client care to keep operations smooth and responsive.

You will interact with customers onsite, coordinate pickups/deliveries, and ensure timely updates on repair and warranty statuses while maintaining accurate records and documents.

Qualifications

• This role requires a high school diploma or equivalent.
• Experience with Microsoft Office suite (Outlook, Excel, Teams, Word) is required.
• Technical or mechanical experience is preferred.

Responsibilities

• Open, quote, and source parts; invoice service repair and warranty orders using ISM/CSD software.
• Coordinate with accounting and credit departments on customer accounts and variances; participate in inventory audits.
• Greet clients during drop-offs; schedule pickups and deliveries; communicate repair and warranty status.

Skills

Customer service

Time management

Communication

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Turf Equipment and Supply Company is seeking a Service Administrative Assistant in Maryland to support the service department by handling parts quoting, invoicing, and customer communications. The role bridges technical service, administration, and client care to keep operations smooth and responsive.

You will interact with customers onsite, coordinate pickups/deliveries, and ensure timely updates on repair and warranty statuses while maintaining accurate records and documents.