Service Admin & Delivery Coordinator

Bish's RV, Inc.; Traverse City (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

401k Matching

Employee discounts

Company-paid life insurance

Gym membership reimbursement

Opportunities for advancement

RV Borrowing Program

Insurance guidance across home, auto,,

Job summary

Bish’s RV, Inc. is seeking a friendly, detail-focused Service Admin to support service and sales teams. You will handle customer communications, data entry, and documentation, ensuring smooth operations and accurate records.

The role requires strong communication, data entry, and multi-line phone handling, with opportunities for growth within a large family-owned dealership. Saturday availability is required; Sundays are closed.

Qualifications

• Excellent verbal and written communication skills.
• Confidence in using multiple phone lines.
• Ability to work independently and within a team.
• Strong computer and data entry skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Deliver outstanding customer service through phone and in-person updates
• Translate and input technician notes into our Service database
• Organize physical files and upload photos and documents to our system
• Collect, review, and organize required documents for each transaction
• Coordinate delivery logistics and ensure trailer readiness
• Operate multi-line phones and manage incoming and outgoing calls professionally
• Use systems like DealerTrack, eVision, and Excel Teams to manage documentation

Skills

Verbal communication

Written communication

Phone line handling

Data entry

Teamwork

Independent work

Adaptability

Tools

DealerTrack

eVision

Excel

Microsoft Teams

Job description

Bish’s RV, Inc. is seeking a friendly, detail-focused Service Admin to support service and sales teams. You will handle customer communications, data entry, and documentation, ensuring smooth operations and accurate records.

The role requires strong communication, data entry, and multi-line phone handling, with opportunities for growth within a large family-owned dealership. Saturday availability is required; Sundays are closed.