Service Admin Assistant

Stevens Point Auto Center; Stevens Point (WI); Sur place; USD 23 000 - 28 000; Plein temps

Résumé du poste

Stevens Point Auto Center in Stevens Point, WI seeks an Admin Assistant to support warranty claim processing and administration within our Automotive Service Department. You will ensure claims are documented accurately and processed within timelines.

The role requires attention to detail, strong organizational skills, and proficiency in Microsoft Office. You will coordinate with manufacturers, suppliers, and internal teams to keep claims moving.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and accuracy in warranty processing.
• Proficiency with Microsoft Office and basic administrative tasks.
• Ability to manage multiple claims and priorities in a fast-paced environment.

Responsabilités

• Process and submit automotive warranty claims accurately and within required timelines.
• Review claim documentation to ensure all information and documents are complete.
• Maintain organized records of warranty claims and related documents.
• Liaise with manufacturers, suppliers, and internal teams to resolve issues.
• Track claim status and follow up on pending or rejected claims.
• Coordinate with service teams to ensure accurate submissions.
• Stay updated on manufacturer warranty policies and requirements.
• Perform other administrative duties as assigned.

Connaissances

Attention to detail

Organizational skills

Time management

Analytical thinking

Problem solving

Communication

Interpersonal skills

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Wage: $17.00 - $20.00/hour, paid weekly

We are looking for a detail-oriented Admin Assistant to support warranty claim processing and administration within our Automotive Service Department. The role will be responsible for ensuring claims are accurately documented, processed within required timelines, and properly coordinated with manufacturers, suppliers, and internal teams.

At Stevens Point Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Stevens Point Auto Center, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Key Responsibilities

• Process and submit automotive warranty claims accurately and within required timelines

• Review claim documentation to ensure all required information and supporting documents are complete

• Maintain organized and up-to-date records of warranty claims and related documentation

• Liaise with vehicle manufacturers, suppliers, and internal teams to resolve claim-related issues

• Track claim status and follow up on pending or rejected claims

• Coordinate with service and workshop teams to ensure accurate claim submissions

• Stay updated on manufacturer warranty policies, procedures, and claim requirements

• Other administrative duties as assigned

Requirements

• High school diploma or equivalent

• Good understanding of automotive warranty policies and procedures a plus

• Strong attention to detail and accuracy

• Excellent organizational and time-management skills

• Strong analytical and problem-solving abilities

• Good communication and interpersonal skills

• Proficiency in Microsoft Office

• Ability to manage multiple claims and priorities in a fast-paced environment

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.