Automotive Warranty Claims Specialist

Stevens Point Ford; Stevens Point (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Stevens Point Auto Center is seeking an Admin Assistant to support warranty claim processing within our Automotive Service Department. You will ensure claims are accurately documented and processed on time, coordinating with manufacturers, suppliers, and internal teams.

Ideal candidates will have a high school diploma, strong attention to detail, excellent organizational skills, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent is required
• Strong attention to detail and accuracy
• Excellent organizational and time-management skills
• Strong analytical and problem-solving abilities
• Good communication and interpersonal skills
• Proficiency in Microsoft Office

Responsibilities

• Process and submit automotive warranty claims accurately and within required timelines
• Review claim documentation to ensure all required information and supporting documents are complete
• Maintain organized and up-to-date records of warranty claims and related documentation
• Liaise with vehicle manufacturers, suppliers, and internal teams to resolve claim-related issues
• Track claim status and follow up on pending or rejected claims
• Coordinate with service and workshop teams to ensure accurate claim submissions
• Stay updated on manufacturer warranty policies, procedures, and claim requirements
• Other administrative duties as assigned

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Problem solving

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Stevens Point Auto Center is seeking an Admin Assistant to support warranty claim processing within our Automotive Service Department. You will ensure claims are accurately documented and processed on time, coordinating with manufacturers, suppliers, and internal teams.

Ideal candidates will have a high school diploma, strong attention to detail, excellent organizational skills, and proficiency in Microsoft Office.