Service Admin Assistant

San Marcos Chrysler Dodge Ram Jeep; San Marcos (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

San Marcos Chrysler Dodge Jeep Ram is seeking a Full Time Service Admin Assistant to join our team in Texas. You will handle customer calls, schedule service appointments, and respond to inquiries via email, phone, or live chat using scripts and templates.

The role includes assisting with the Service Rental Program and data entry, supporting service management with reporting and records. Ideal candidates have prior customer service experience, a collaborative attitude, and a strong, courteous

Qualifications

• Customer service experience preferred.
• Strong computer skills and data entry ability.
• Prompt and courteous demeanor with a collaborative attitude.

Responsibilities

• Answer customer calls and establish follow-ups for service appointments.
• Respond quickly to internet, phone and live chat inquiries using scripts and templates.
• Assist with Service Rental Program and data entry.
• Support service management with reporting and record keeping.

Skills

Customer service

Team player

Computer skills

Driven

Positive attitude

Job description

About Us

At San Marcos Chrysler Dodge Jeep Ram, we are always looking for motivated and energetic individuals to join the San Marcos Team! We are currently looking for a Full Time Service Admin Assistant.

Responsibilities

• Answer customer calls and establish follows-up with service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Assist with Service Rental Program
• Data entry
• Assist service management team with reporting, record keeping, etc.

Qualifications

• Availability to work afternoon shifts M-F (Service closes at 6pm)
• At least one previous role based in customer service experience preferred
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver's license & clean driving record
• Must be willing to complete a background check and potential drug test

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.