Shop Assistant Manager-Car Dealership

Chrysler LLC; San Marcos (TX); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health benefits

Retirement plan

Life insurance

Paid holidays

Employee discounts

Résumé du poste

San Marcos Chrysler Dodge Ram Jeep seeks an experienced Service Shop Assistant Manager to lead a team of technicians and service advisors. You will oversee daily workflow, train staff, and drive efficiency while upholding safety policies and high customer service standards.

Responsibilities include scheduling, coaching, achieving productivity and gross margin targets, and coordinating parts and tools. Competitive compensation with benefits and potential commissions are offered to qualified

Qualifications

• 2+ years of automotive repair experience with leadership responsibilities.
• Proven ability to lead and develop a team in a fast-paced dealership service environment.
• Strong customer service and communication skills.
• Capability to manage workflow, scheduling and coaching.
• Familiarity with Dealer Management Systems (Dealertrack/Dealerconnect preferred).
• Clean driving record and valid driver's license; background check may be required.

Responsabilités

• Coordinate daily workflow of technicians and service advisors to ensure efficient, accurate repairs.
• Assist in recruiting, scheduling, and training service staff; lead daily huddles and coach the team on sales techniques and product knowledge.
• Monitor shop performance and implement improvement strategies.
• Enforce OSHA safety policies and maintain a clean, organized shop.
• Work with management to achieve sales, productivity and gross margin goals.
• Oversee inventory, ordering supplies and maintaining shop equipment.

Connaissances

Leadership

Communication

Customer service

Problem-solving

Attention to detail

Dealer Management Systems

Outils

Dealertrack

Dealerconnect

Description du poste

San Marcos Chrysler Dodge Ram Jeep is seeking an experienced, dedicated and technical-focused Service Shop Assistant Manager to lead our team of technicians. You will be responsible for overseeing daily operations, managing techs, and maintaining a safe and efficient workshop. You will act as a liaison between the Service Manager, Service Advisors and Technicians.

Responsibilities

• Coordinate the daily workflow of technicians and service advisors to ensure repairs are completed efficiently and accurately
• Assist in recruiting, scheduling, and training service staff. Lead daily huddles and coach the team on sales techniques and product knowledge
• Monitor shop performance and implement strategies for improvement
• Enforce all safety policies (OSHA) and ensure the shop remains clean and organized.
• Work with the manager to achieve sales, productivity, and gross margin objectives
• Oversee inventory, order supplies, and maintain shop equipment

Requirements

• 2+ Years of prior experience in automotive repair and leadership roles
• 2+ Years Stellantis technician experience preferred
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and manage a team effectively
• Familiarity with Dealer Management Systems (Dealertrack, Dealerconnect preferred)
• Attention to detail and problem-solving abilities
• Must have a clean driving record and valid DL.
• Must be willing to complete a background check and possible drug test

Benefits

Competitive compensation package (combination of salary plus commissions), health benefits, retirement plan, life insurance, paid holidays, employee discounts and so much more.