Service Account Manager | Remote | Central U.S OR West Coast

Daley And Associates, LLC.; Chicago (IL); Remote; USD 75,000 - 85,000; Full time

Job summary

Daley And Associates, LLC. is seeking a Service Account Manager to manage and grow relationships with existing customers across the U.S.

This is a 60% sales / 40% technical role focused on aftermarket revenue, including spare parts, service agreements, preventative maintenance, and equipment upgrades. The position offers a base salary of $75,000–$85,000 with a 20% target incentive bonus, and candidates must be based in the central US or West Coast.

Qualifications

• 2–5+ years in technical sales, field service, or related roles.
• Strong customer-facing and relationship-building skills.
• Engineering background preferred; degree not required.

Responsibilities

• Develop and maintain strong relationships with key customers.
• Proactively identify and convert aftermarket sales opportunities.
• Sell spare parts, service agreements, maintenance contracts, and equipment upgrades.
• Provide technical support and coordinate solutions for customer issues.
• Conduct regular customer visits, training, and presentations.
• Manage opportunities, quotes, and customer activity through CRM.
• Partner with internal sales and service teams to drive opportunities through to completion.

Skills

Technical sales

Field service

Customer facing

CRM

Education

Engineering degree preferred; not required

Tools

CRM software

Job description

Service Account Manager | Remote (Central OR West Coast-based)

A global manufacturing company isseeking a Service Account Manager to manage and grow relationships with existing customers across the U.S. This is a 60% sales / 40% technical role focused on aftermarket revenue, including spare parts, service agreements, preventative maintenance, and equipment upgrades.

Compensation $75,00-85,000 base + 20% target incentive bonus
** Candidates must be base in central US OR West Coast **

Responsibilities:

• Develop and maintain strong relationships with key customers


• Proactively identify and convert aftermarket sales opportunities


• Sell spare parts, service agreements, maintenance contracts, and equipment upgrades


• Provide technical support and coordinate solutions for customer issues


• Conduct regular customer visits, training, and presentations


• Manage opportunities, quotes, and customer activity through CRM


• Partner with internal sales and service teams to drive opportunities through to completion

Qualifications:

• 2–5+ years of experience in technical sales, field service, engineering, or a related role


• Strong sales mentality with excellent customer-facing skills


• Technical/engineering background preferred; degree is a plus but not required


• Experience in food & beverage, nutraceuticals, pharma, packaging, manufacturing, or similar industries preferred


• Self-motivated, organized, proactive, and comfortable working independently


• Strong communication and relationship-building skills


• Willingness to travel approximately 50% (6–8 customer visits/month)