Server/Waiter/Waitress

American Social - Orlando; Orlando (FL); On-site; USD 12,000 - 16,000; Full time

Job summary

A vibrant dining establishment in Orlando is seeking staff to provide excellent customer service in a fast-paced environment. Responsibilities include greeting guests, guiding them through the ordering process, and maintaining a clean and organized restaurant. Applicants must be at least 18 years old, able to work late-night shifts, and have an Alcohol Awareness Certification. Fluency in English and the ability to communicate effectively are essential.

Qualifications

• Minimum of 18 years of age to serve liquor.
• Ability to work late-night shifts, up to between 12 AM – 3 AM.
• Ability to transport items up to 30 pounds.

Responsibilities

• Greet guests promptly and courteously.
• Guide guests through food and beverage ordering process.
• Maintain cleanliness and organization in the restaurant.

Skills

Customer service

Teamwork

Attention to detail

Ability to work under pressure

Fluent in English

Education

Alcohol Awareness Certification

Food handling certificate

Job description

Job Functions

• Live and embraces American Social Vision and Core Values
• Reports to work on time and prepared for the shift
• Follows all Image and Appearance standards
• Has a positive attitude and provides the best service possible
• Promptly and courteously greets guests
• Guides guests through beverage and food ordering process, while making specific suggestions
• Has the ability to confidently describe and sell all items on the food and beverage menus
• Delivers beverages and food efficiently and maintains engagement to ensure a positive experience
• Closes guest experience by collecting payment and inviting back
• Cleans and prepares tables for new guests
• Supports restaurant maintenance by stocking supplies and keeping a clean and organized environment
• Practices teamwork during all shifts and supports both FOH and BOH priorities
• Works cohesively with all Team Members
• Flexible to assist in other departments as requested
• Works well under pressure
• Follows the direction of the Managers on duty
• Supports and follows all Marketing initiatives

Qualifications

• Minimum of 18 years of age to serve liquor.
• Ability to work Late Night shifts, potentially to between 12 AM – 3AM
• Works assigned scheduled shifts
• Alcohol Awareness Certification (i.e Serv Safe, TIPs, etc) required
• Food handling certificate a plus
• Fluent in English; able to speak, read, write
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to transport items up to 30 pounds
• Remain in stationary position for up to 4 hours throughout work shift
• Satisfactorily communicate with guests, management and co-workers to their understanding

Compensation

Minimum Wage