Server PM - Part Time

TKO EMPLOYMENT SERVICES DELAWARE LLC; Fleetwood (Berks County); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Hotel Room Discounts

Other Supplemental Benefits

Job summary

TKO EMPLOYMENT SERVICES DELAWARE LLC is seeking servers for Moselem Springs Golf Club in Fleetwood, PA 19522. You will provide friendly, timely food and beverage service in a fast-paced environment, upsell items, and help ensure guest satisfaction.

Applicants should have at least 3 years of serving experience in high-volume settings and be fluent in English. Prior knowledge of MICROS is a plus, and we expect professionalism and teamwork in a dynamic service team.

Qualifications

• Must have strong organizational and time-management skills.
• Fluent in English and able to communicate clearly with guests and co-workers.
• Minimum 3 years serving experience in a high-volume restaurant or bar.
• Ability to upsell and drive revenue.
• Willing to pitch-in and be a team player.
• Must have basic knowledge of Beer, Wine and Spirits.

Responsibilities

• Provide prompt and courteous food & beverage service to guests.
• Upsell food and beverage items to maximize sales.
• Provide superior table service according to established standards.
• Maintain a clean and organized work area.
• Notify management of incidents and check IDs to prevent service to intoxicated guests.
• Complete all payment transactions according to standard.
• Execute other duties as assigned by management.

Skills

Customer service

Upselling

Team player

English fluency

Time management

Interpersonal skills

Tools

MICROS

Job description

Job Details

Job Location: Moselem Springs Golf Club - Fleetwood, PA 19522

We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!

Team Member Benefits

• Hotel Room Discounts across multiple brands
• Other Supplemental Benefits

Essential Job Functions

• Provide prompt and courteous food & beverage service to guests while maximizing sales volume. Must upsell food and beverage items.
• Provide superior table service to guests in accordance with established standards.
• Ensures customer requests are completed in a courteous manner based on our standards.
• Maintain clean and organized work area to maximize efficiency and aesthetic standards.
• Interacts verbally with all guests, creating a service oriented and upbeat atmosphere.
• Complete all payment transactions according to standard.
• Complete all side-work according to standard.
• Clean and re-set tables according to standard.
• Notify management of incidents involving excessive alcohol consumption or impaired customers.
• Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID.
• Complies with all established F&B standards.
• Must be able to suspend service to intoxicated individuals in accordance with Delaware law.
• Execute other duties as assigned by management.

Qualifications

• Must have strong organizational, time management and mathematical skills.
• Must be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu items.
• Knowledge of MICROS Helpful, but not required.
• Maintain a professional appearance and manner at all times.
• Must demonstrate the ability to upsell and drive revenue.
• Must have a minimum of 3 years serving experience in a high-volume restaurant or bar.
• Ability to exercise judgment in evaluating situations and in making sound decisions.
• Must have strong interpersonal skills and cordial behavior.
• Flexible working hours.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
• Must complete state specific (Delaware) TIPS or Comparable Training.

Job descriptions and responsibilities are subject to change depending on business needs.