Server PM

Omni Hotels; Houston, Northern (TX, KY); Hybrid; USD 26,000 - 42,000; Full time

Job summary

Omni Hotels in Houston is seeking a friendly Birdies Server to greet guests, describe menus, and deliver superb service. You will take orders, relay dietary needs to the kitchen, and handle payments with accuracy while maintaining a clean, inviting dining area.

Ideal candidates have at least 1 year of serving experience, TABC and Food Handler certifications, and the ability to work flexible shifts including nights and weekends. WineQuest certification is required after hire.

Qualifications

• Must be able to work in a fast paced environment.
• 1 year serving experience with a quality establishment.
• TABC and Food Handler certifications are required.
• Must become WineQuest certified.
• Previous cash handling experience preferred.
• Must be able to lift at least 20 lbs.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to work flexible shifts including nights, weekends, and holidays.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Must have full familiarity with menus and full knowledge of beverage offerings.
• Polish and clean water glasses in assigned station before opening hours.
• Maintain tabletop standards and ensure salt, pepper, and sugar caddies are full at all times.
• Take orders and answer questions/offer suggestions on menu selections.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Record transaction in MICROS system at time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Clean and set up tables.
• Complete closing duties.
• Complete other tasks as assigned by management.

Skills

Customer service

Cash handling

Menu & beverage knowledge

Wine knowledge

Job description

Position Overview:

It is the responsibility of the Birdies Server to wait on tables promptly, courteously and to serve the guest in any way possible.

Key Responsibilities:

• Greet guests when entering the restaurant with a pleasant smile and superior customer service.
• Must have full familiarity with menus and full knowledge of beverage offerings.
• Polish and clean water glasses in assigned station before opening hours.
• Maintain tabletop standards and ensure salt, pepper, and sugar caddies are full at all times.
• Take orders and answer questions/offer suggestions on menu selections.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
• Record transaction in MICROS system at time of order.
• Check in with guests to ensure satisfaction with each food course and/or beverage.
• Present accurate check to guest and process payment.
• Maintain cleanliness of work areas throughout the day.
• Clean and set up tables.
• Complete closing duties.
• Complete other tasks as assigned by management.

Qualifications:

• Must be able to work in a fast paced environment
• 1 year serving experience with a quality establishment
• TABC and Food Handler certifications are required
• Must become WineQuest certified
• Previous cash handling experience preferred
• Must be able to lift at least 20 lbs
• Must be able to stand and walk for an extended period of time or for an entire shift
• Must be able to work flexible shifts including nights, weekends, and holidays