Server (Bloomington, IL)

Wingmen V Llc; Bloomington (IL); On-site; USD 12,398 - 24,796; Part time

Job summary

Wingmen V LLC in Bloomington, IL is looking for enthusiastic Servers to join our Front-of-House Team. You will be responsible for greeting guests, taking orders, and delivering high-quality service in a fast-paced environment.

Ideal candidates will possess excellent customer service and communication skills, be attentive to detail, and be at least 21 years old for alcohol service. Join us for an exciting work environment where every shift feels like game day!

Qualifications

• Excellent verbal communication and interaction skills.
• Knowledgeable of proper sanitation, food safety, and security procedures.
• Ability to handle money accurately and operate cash register.

Responsibilities

• Greet Guests and create a welcoming experience.
• Take food and drink orders accurately and efficiently.
• Deliver food while ensuring quality and satisfaction.
• Process payments and handle transactions accurately.

Skills

Customer service skills

Verbal communication

Time management

Attention to detail

Conflict management

Basic math skills

Point of Sale knowledge

Education

Must be at least 21 years old

Certifications to serve alcohol

Job description

Job Details – 3220 East Empire - Bloomington, IL 61704. Salary: $9.00 - $18.00 hourly. NOW HIRING: Servers (Front-of-House Team Members).

Bring your personality to Buffalo Wild Wings—where every shift feels like game day! If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team.

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience.
• Excellent verbal communication and interaction skills in order to serve BWW Guests and create a personalized experience.
• Skill in time management and organization with excellent attention to detail; ability to take direction and execute team and company objectives.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Check in with Guests and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Conflict management skills, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems.
• Knowledge of RAS (responsible alcohol service) procedures as defined by federal and state laws, and BWW policies and guidelines.
• Work closely with your team to keep the dining room running smoothly.

Qualifications

• Superior customer service and hospitality skills.
• Knowledgeable of proper sanitation, food safety, and security procedures.
• Knowledge of BWW food and beverage menu and ability to make suggestions to Guests and up‑sell.
• Knowledgeable of current marketing initiatives and upcoming events to inform Guests.
• Excellent verbal communication and interaction skills to serve BWW Guests and create a personalized experience.
• Skill in time management and organization with excellent attention to detail; ability to take direction and execute team and company objectives.
• Basic mathematical skills and the ability to handle money accurately.
• Basic knowledge of Point of Sale systems.
• Conflict management skills, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems.
• Strong knowledge of practices, concepts, and procedures commonly used in a restaurant environment.

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures.
• Ability to follow specific service time and guidelines while engaging Guests and customizing their experience.
• Maintain a high degree of pace and intensity for an extended period of time.
• Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts.

Interaction

• Provide respect, positive encouragement, and fair treatment to Team Members and guests.
• Maintain positive working relationships with all Team Members and managers.
• Work as a contributing member of a team.

External Relationships

• Achieve the highest level of satisfaction with friendly services, food, fun, and value.
• Explain menu items and terms and provide suggestions to Guests when asked.

Education / Experience

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by the state and BWW policy.

Preferred

• Prior experience working as a server or in a customer service role, ideally in a high‑volume full‑service restaurant.